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The Role
We are seeking a proactive Administrator to join our Business Support Team. The role will focus on delivering administrative services efficiently and compliantly, ensuring a seamless experience for colleagues and contributing to the firm's commitment to delivering exceptional legal services.
What will you do?
- Process all incoming and outgoing post.
- Process all administrative requests to include scanning, faxes, binding documents etc.
- Printing and collating of letters and documents.
- Process all Adobe requests.
- Responsible for closure of files.
- Responsible for document storage and archiving to include document retrieval for employees and clients.
- Responsible for destruction of files and client ID and updating databases.
- Managing storage of personal possessions for both Probate and Court of Protection matters following protocol and keeping audit trail updated.
- Completion of support ticket requests.
- Assist with stationery and sundry supplies.
- Process all catering requests for functions.
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The post holder will be expected to undertake other duties as assigned from time to time appropriate to the role.
The role is full time working Monday to Friday 9am to 5pm based at our offices on North Hill, Plymouth.
What do you offer?
You will be committed to delivering an exceptional client experience, consistently demonstrating the firm's values and a passion for excellence in legal service.
Skills & Attributes
You have:
- Outstanding communication and client care skills, with the ability to build trust and rapport at all levels.
- Strong time management and prioritisation abilities, ensuring deadlines are met while maintaining high-quality work.
- Exceptional attention to detail, applying a meticulous approach to case management and legal analysis.
You are able to:
- Handle confidential and sensitive information with professionalism and discretion.
- Develop and maintain strong relationships with colleagues, clients, and external stakeholders.
- Thrive under pressure, managing competing priorities effectively while maintaining a high standard of work.
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Professional & Technical Expertise
You are:
- Qualified by experience having creditability within your specialism with a strong academic background.
- Proactive in your professional development, working towards competencies at the next level and continuously seeking growth opportunities.
Mindset & Approach
You:
- Take ownership of your work, contributing to the firm’s success and driving positive outcomes.
- Are adaptable and embrace change, demonstrating a solutions-focused mindset.
- Commit to ongoing learning and development, attending courses, webinars, and industry events to stay at the forefront of legal practice.
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