Supporting Healthcare Heroes UK
Administrator to Chair and Trustee Board - Volunteer
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Support the Chair and Trustee Board of a National Charity
Support the Chair and Trustee Board of a national charity helping healthcare workers with Long Covid. Coordinate meetings, maintain governance records, take minutes and provide administrative support to help ensure the charity runs smoothly.
What Difference Will You Make?
Rates of Long Covid in the UK. Many face ongoing ill health, financial hardship and barriers to remaining in or returning to work. Supporting Healthcare Heroes UK is the only UK-wide charity dedicated specifically to supporting healthcare workers while also campaigning to prevent future infections through evidence-based policy and practice.
By volunteering in this role, you will help strengthen the charity behind the scenes. Good administration is essential to effective governance, informed decision-making and successful delivery of our work. Your support will enable the Chair and trustees to focus more time on developing services, influencing national policy, supporting healthcare workers and expanding our impact.
You’ll help ensure meetings run efficiently, actions are followed through, governance records remain compliant and communication flows smoothly across the organisation. In a small charity, administrative support has a direct and visible impact on everything we do.
This is an opportunity to use your organisational skills to make a meaningful difference to healthcare workers whose lives and careers have been affected by Long Covid while gaining valuable experience working alongside charity leaders and healthcare professionals.
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What Are We Looking For?
We’re looking for someone who enjoys being organised, keeping things running smoothly and helping others achieve their goals. You don’t need previous charity experience, but you should be reliable, proactive and comfortable working independently in a remote environment.
The ideal volunteer will have excellent organisational skills and enjoy planning, coordinating and keeping accurate records. You’ll be confident using Microsoft Office and Microsoft Teams, have strong written communication skills and be able to produce clear meeting notes and documentation.
You’ll also be comfortable communicating with trustees and volunteers, maintaining confidentiality and managing several tasks at once. Attention to detail, reliability and the ability to follow through on agreed actions are particularly important.
Experience providing administrative or committee support, supporting senior leaders, or working with trustee boards would be an advantage, as would knowledge of charity governance. However, we welcome applicants who have transferable skills gained through employment, volunteering or other life experiences.
Most importantly, we’re looking for someone who shares our commitment to supporting healthcare workers affected by Long Covid and who wants to contribute to a friendly, collaborative and ambitious volunteer team. We value enthusiasm, initiative and a willingness to learn just as highly as previous experience.
Hybrid
What Will You Be Doing?
As our Administrator to the Chair and Trustee Board, you will play a central role in supporting the effective governance and day-to-day operation of Supporting Healthcare Heroes UK (SHH-UK).
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Working closely with the Chair of Trustees, you will provide regular administrative support, including brief check-ins three times a week to review priorities, track actions and help keep projects moving forward. You will become a key point of coordination, helping ensure the Chair and Board have the information and support they need.
You will organise Board meetings by scheduling Microsoft Teams invitations, preparing and circulating agendas and meeting papers, attending meetings, taking accurate minutes and maintaining the Board action log. You will also track actions and trustee decisions, ensuring governance records remain accurate and up to date.
The role includes maintaining key governance documentation, including the Register of Trustee Interests, monitoring the charity’s general enquiries inbox, responding to or forwarding enquiries as appropriate, and acting as the initial recipient of complaints submitted under the charity’s Complaints Procedure.
You will also help coordinate communication between the Chair, trustees and volunteers, contributing to the smooth running of the charity.
The role is home-based and requires around five hours a week. This includes attendance at our monthly online Board meeting, monthly operational meeting, and regular brief online check-ins with the Chair. Full induction, training and ongoing support will be provided.
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