Aneurin Bevan University Health Board

Administrator to the Guardian of Safe and Flexible Working

Cwmbrân

Posted about 18 hours ago

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We encourage applications from all with protected characteristics, including disabled and neurodiverse candidates and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

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Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille) please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3 or email abb.vacancyrequests@wales.nhs.uk

If you are successful at interview for this post you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

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Aneurin Bevan University Health Board support flexible working.

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Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process

The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.

Job Overview

This is a new role that will provide vital administrative support to the Guardian of Safe and Flexible Working.

You will be the first point of contact for exception reporting, ensuring concerns are logged, monitored and escalated appropriately. The post involves daily interaction with Resident Doctors, Educational Supervisors, rota teams and managers, requiring professionalism, accuracy and strong communication skills. You will analyse data, identify trends, and support the production of weekly and quarterly reports.

This is an excellent opportunity for someone with strong administrative experience who is confident working with data, systems and confidential information, and who wants to contribute to improving working conditions and patient safety.

Welsh and/or English speakers are equally welcome to apply

Main duties of the job

Monitor the exception reporting system daily, escalating immediate safety concerns to the Guardian and ensuring deadlines for reviews are met.
Manage correspondence, respond to queries, and provide first-line advice to Resident Doctors on the reporting process.
Liaise with supervisors and service teams to ensure payment claims arising from exception reports are processed on time.
Maintain accurate databases, produce reports, and ensure all data is stored and managed in line with Health Board policies.
Help identify areas of concern, support action planning, and maintain financial records linked to Guardian penalties.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

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Our work is guided by the Gwent Strategy 2025–2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

Skills

Administrative Support

Data Analysis

Communication Skills

Professionalism

Accuracy

Report Production

Database Management

Exception Reporting

Location

Cwmbrân, Wales, United Kingdom