NWSSP Legal & Risk Services
Administrator to the Guardian of Safe and Flexible Working
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If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -
Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg
The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job Overview
An exciting opportunity has arisen for a motivated and professional administrator to join a team supporting work aligned to the new Resident Doctor Contract in Wales. The Administrator to the Lead Guardian of Safe and Flexible Working will work closely with the Lead Guardian and Guardians across NHS Wales to receive, monitor and support the reporting of information relating to resident doctors’ rotas and exception reporting. The post holder will play a key role in monitoring data, identifying emerging trends and patterns, and supporting effective reporting arrangements.
The ability to speak Welsh is desirable for this post.
Main duties of the job
The Principal Duties Of The Post Include
- Providing professional, efficient and effective administrative support to the Lead Guardian of Safe and Flexible Working .
- Collating and disseminating information to Health Boards to support compliance with the Resident Doctors’ terms and conditions.
- Undertaking analysis of exception reporting data received from Health Boards to identify trends, patterns and areas requiring further consideration.
- Communicating effectively with a range of stakeholders, including resident doctors, educational supervisors, service managers and rota co-ordinators.
- Co-ordinating meetings in support of the Lead Guardian of Safe and Flexible Working’s responsibilities.
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Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person specification
Knowledge
Essential criteria
- Minimum GCSE grade A-C or equivalent in Maths and English
- NVQ III in Administration
Desirable criteria
- Knowledge of medical rotas
Experience
Essential criteria
- Previous experience in an office setting
Skills and Aptitudes
Essential criteria
- Excellent written and verbal communication skills, ability to develop good interpersonal working relationships.
- Able to manipulate data and produce spreadsheets and reports, data entry and excellent keyboard skills.
We are committed to flexible working and equal opportunities.
If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.
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Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.
When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
- Welsh language skills are desirable
Documents to download
- JDPS English (PDF, 456.4KB)
- SDMP Cymraeg (PDF, 600.3KB)
- OH Form- IG Ffurflen (PDF, 648.5KB)
- NWSSP Recruitment Services Privacy Notice (PDF, 404.2KB)
- NWSSP - About Us (PDF, 6.6MB)
- NWSSP - Our Benefits (PDF, 490.4KB)
- NWSSP - Buddion (PDF, 458.9KB)
- PCGC -Amdanom (PDF, 6.7MB)
- Guidance Notes for Applicants (PDF, 322.5KB)
- Integrated Medium Term Plan 2025-2028 (PDF, 15.1MB)
- Integrated Medium Term Plan 2025-2028 - Cymraeg (PDF, 18.0MB)
Further details / informal visits contact
Name: Martin Edwards
Job title: Medical Director
Email address: Martin.Edwards6@wales.nhs.uk
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