Job Description: Administrator

We are looking for an Administrator who demonstrates excellent IT skills, comprehensive knowledge of Microsoft Office, minute taking, and time management skills. Utilising these to provide first-class service to the patient group by managing referral pathways, bookings, and diaries for the team.

About the Role

The Community Respiratory Team provides specialist health services directly to people with respiratory diseases such as Chronic Obstructive Disease. This includes Pulmonary Rehabilitation and Home oxygen services in the community.

We are a centre of expertise, linking and liaising with other services and offering support and training on how to work with people who have respiratory diseases. We also have developed a coordination service for the management of people with symptoms of Long Covid following the pandemic in 2020.

We are based near the city centre in an easily accessible location with free parking, offering a supportive environment with visible senior staff and an opportunity to support a team that is driving change and delivering excellent patient care.

Key Responsibilities

• Provides a professional and courteous service to a range of customers, liaising with patients/clients, carers, families, health professionals, and other organisations. May meet and welcome visitors.
• Prioritises own work to meet deadlines in conjunction with colleagues and prioritises ongoing work with guidance.
• Responsible for the creation of written and electronic templates, and creation of bespoke letters with guidance.
• Creates and maintains accurate records and documents (paper/electronic) in line with information governance, documentation, and confidentiality guidelines.
• Deputises for other administration colleagues as appropriate.
• Develops rotas, resolves conflicting diary appointments/schedules.