North London NHS Foundation Trust
Admin/Receptionist
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Job Description
To provide high-quality reception, front of house, clerical, and administrative service to patients, service users, carers, and anyone who accesses the Chase Building and requires Trust services. This role will be required to provide evening and weekend support for the reception.
- To participate in the regular departmental meetings and contribute as appropriate to the overall service provided by the administration department.
- To be the first point of contact for all users of the Chase Building.
- To plan and coordinate their workload to ensure all deadlines are met and objectives achieved.
- To ensure good working relationships with all staff within the organisation and external agencies.
- To refer issues that arise appropriately, including enquiries or complaints from members of the public and patients.
- To maintain good standards of professionalism.
About North London NHS Foundation Trust (NLFT)
NLFT is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy
- We will provide consistently high-quality care closer to home.
- With our partners in North London and each borough, we will ensure equity of outcome for all.
- We will offer great places to work, providing staff with a supportive environment to deliver outstanding care.
- We will be more effective as an organisation by pioneering research, quality improvement, and technology.
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Why NLFT?
- We develop and retain our staff through leadership behaviours and managers programme and many more opportunities.
- We promote flexible working and support staff with a range of health and wellbeing initiatives.
- NHS Discounts, generous annual leave, and NHS pension scheme.
- Excellent internal staff network.
The Post Holder Will Be Aligned With Our Values
- We Are Kind
- We Are Respectful
- We Work Together
- We Keep Things Simple
- We Empower
- We Are Proudly Diverse
In order to meet the needs of the Trust, you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that falls under Barnet, Camden, Enfield, Haringey, or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
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Contact Information
To participate in the regular departmental meetings and contribute as appropriate to the overall service provided by the administration department.
- To undertake ongoing personal development through participation in appraisal and supervision, attend and undertake relevant training identified.
- To plan and coordinate their workload to ensure all deadlines are met and objectives achieved.
- To ensure good working relationships with all staff within the organisation and external agencies.
- To refer issues that arise appropriately, including enquiries or complaints from members of the public and patients.
- To maintain good standards of professionalism.
For further details/informal visits, contact:
- Name: Sharon Quidley
- Job title: Business Manager/Admin Lead
- Email address: s.quidley@nhs.net
- Telephone number: 0208 702 6084
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