David Game Higher Education (DGHE)
Admissions and Recruitment Officer
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Position Details:
Contract type: Permanent
Salary: Competitive, dependent on experience and qualifications
Institution: University Centre David Game (UCDG) / David Game Higher Education (DGHE)
Location: 32 to 35 Jewry Street, London EC3N 2ET
Hybrid working: Office based with remote working available averaging up to one day per week
Hours: Full Time
Reports to: Admissions and Recruitment Manager
Key relationships: Head of Student Recruitment and Admissions, Senior International Admissions and Recruitment Officer, Marketing and Communications team, Registry and Compliance, academic teams, external agents and university partners
Date Posted: 15 July 2026
About Us
University Centre David Game (UCDG) is the higher education provision of David Game College, established in 1974. The College is OfS registered and ISI inspected and reviewed by the Quality Assurance Agency (QAA), with a longstanding reputation for academic quality and student support. UCDG delivers a growing portfolio of undergraduate and postgraduate programmes from its central London campus.
As the provision expands its course portfolio and student body, we are seeking an organised, commercially minded and compliance focused Admissions and Recruitment Officer to join the Student Recruitment and Admissions team. The role supports the full applicant lifecycle, from initial enquiry through to enrolment, with a strong emphasis on conversion, data integrity and UKVI compliance.
About You
You will be a motivated and detail-oriented individual with a genuine interest in higher education recruitment and admissions. You will be comfortable working with prospective students, academic colleagues, agents and university partners, and able to balance a customer-focused approach with the discipline required for a regulated admissions environment.
You will be confident managing multiple priorities under pressure, working both independently and as part of a team, and learning new digital systems quickly. Experience of CRM platforms, structured admissions processes and international student compliance is advantageous. Recent graduates with strong organisational ability and commercial acumen are also encouraged to apply.
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Main Duties and Responsibilities:
Admissions and Applicant Management
- Process applications accurately and within agreed service standards, from enquiry through to offer, acceptance and enrolment.
- Assess qualifications, English language evidence and supporting documents against published entry criteria and policy.
- Verify the integrity and authenticity of submitted documents, ensuring translations are held separately from original documents and escalating any concerns.
- Maintain timely, professional communication with applicants throughout the admissions cycle to maximise offer to enrolment conversion.
- Support post offer activity to keep pre-registered applicants on track to enrol.
Recruitment and Conversion
- Follow up on leads and support prospective students throughout the application journey.
- Represent UCDG at recruitment events, open days, fairs and information sessions, both in person and online.
- Work with the Marketing and Communications team to support campaigns, content and applicant-facing communications.
- Provide rapid, high-quality responses to enquiries, recognising the importance of response time to conversion in competitive markets.
Agent and Partner Support
- Support the onboarding, monitoring and day-to-day management of domestic and international recruitment agents.
- Provide guidance to recruitment agents in a timely manner via messaging platforms and email.
- Help communicate written expectations, conduct standards and consequences to agents, including the prohibition on document alteration.
- Support adherence to the agent governance framework, including the issuing and tracking of written warnings prior to any termination.
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Data, Systems, and Reporting
- Maintain accurate applicant records within the CRM and the Admissions Hub, ensuring strong data integrity and governance.
- Assist with HESA data input relating to the admissions department.
- Support the ongoing development of digital admissions systems, contributing to process improvement and automation.
- Apply data protection and information security good practice in all handling of applicant and agent data.
Compliance and Risk
- Support UKVI compliance across the admissions process, including accurate record-keeping relevant to sponsorship and the Basic Compliance Assessment regime.
- Contribute to risk registers, structured onboarding and audit-ready record-keeping.
- Escalate compliance concerns promptly and apply admissions policy consistently and fairly.
- Participate in team meetings and training to maintain current knowledge of recruitment, admissions and compliance requirements.
Person Specification:
Essential
- Bachelor’s degree, or equivalent relevant experience.
- Strong written and verbal communication, interpersonal and customer service skills.
- Excellent organisational and time management skills, with acute attention to detail.
- Ability to work independently and as part of a team, and to perform well under pressure.
- Proficient user of MS Office, able to learn new digital applications quickly, including CRM and management information systems.
- Commercial acumen and a focus on conversion and outcomes.
- Understanding of the importance of data integrity, confidentiality and compliance.
Desirable
- Knowledge and understanding of using AI systems and agents.
- Knowledge of higher education recruitment and admissions processes.
- Understanding of UKVI compliance and international student sponsorship requirements.
- Experience of agent management or international student recruitment.
- Familiarity with CRM platforms and structured admissions or data governance systems.
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