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Admissions & Appeals Support Officer
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Admissions and Appeals Support Officer
Sandwell Metropolitan Borough Council,
We are looking for an Admissions and Appeals Support Officer to work within the School Admissions Service. This role is a permanent full-time 37-hour a week post.
Duties
- Dealing with internal/external enquiries by telephone/emails and in person via the council’s One Stop Shop
- Providing support across the service
- Inputting data/importing information/preparation of spreadsheets
- Preparing, producing, and sending letters to parents/carers
- Photocopying/scanning/filing
- Delivering excellent customer service to parents/carers, schools, and other agencies
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Contact
For informal enquiries, contact Jane Lilley, email: jane_lilley@sandwell.gov.uk
Application
Closing Date: 21 July 2026
To apply, please submit a CV and supporting statement to samantha_brett@sandwell.gov.uk before the closing date.
We reserve the right to close vacancies prior to their advertised date if we receive a large number of applications. Therefore, you are strongly advised to submit your CV as soon as possible. When submitting your CV and supporting statement, please refer to the supporting documents attached.
If you are an internal candidate and currently at risk, please let the recruiting manager know.
If you wish to apply as a Care Leaver or a Disability Confident candidate, please make sure to state this when submitting your CV.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you have a disability and require assistance in submitting your CV, please contact samantha_brett@sandwell.gov.uk
For more information about working for Sandwell Council, our recruitment process, and our offer to you, please visit https://www.sandwell.gov.uk/counciljobs
Click here to find out more about our One Team Framework: Values and Behaviours https://www.sandwell.gov.uk/WeAreSandwell/council/story
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