Department: Admissions

Location: Manchester

Type of Contract: Permanent

Working Pattern: Full-Time, 40hrs per week

Salary Range: £28,000-£30,000pa

Our Vision

Changing lives through education

GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.

Our Vision

Changing lives through education.

What We Do

The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy.

The Role

Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement.

Reporting to the Admissions Manager, the Admissions Officer will facilitate the admissions assessment process while ensuring a connected and seamless approach to the service for applicants across the admissions service.

The Admissions Officer will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders.

Please note, we are unable to offer sponsorship for this position.

What The Role Involves

• To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS.
• Support GBS in meeting its targets for recruitment across all programmes.
• Manage time effectively, prioritising work to meet demands and recruitment deadlines.
• To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems.
• Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures.
• Provide advice and guidance on course options to applicants and potential applicants verbally and in writing.
• Deal with internal and external queries concerning the progress and status of an application.
• Provide a quality, customer focussed first line, advisory and information service, giving initial support and guidance on admissions policies and procedures.
• Carry out initial checks on applications for a portfolio of courses, (including but not limited to minimum entry requirements, multiple application identification and immigration checks).
• Monitor the responses of applicants to decisions and update the information on the institutions student record system.
• Invigilate all assessments taking place in the assessment centre and offering support to applicants if required and support the staff member conducting interviews.
• Booking interviews with prospective applicants via phone, e-mail and SMS.
• Handle telephone and email enquiries from prospective students, independently and in a timely and professional manner.