Norfolk County Council
Adults Social Worker 10275
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Social Worker – Level 1 or 2 | Permanent Contract | Dereham, Norfolk
Salary:
- Level 1: £37,280 to £39,152 per annum (Scale I)
- Level 2: £39,862 to £41,771 per annum (Scale J)
Hours: 37 hours per week
About the Role
Norfolk County Council invites applications for an experienced Social Worker to join their Community Social Work Team, specialising in Older People and Physical Disability.
We are currently embracing our Living Well agenda and aim to support people to live independently, build resilience, and thrive. We foster strong multi-disciplinary working relationships, particularly with our health colleagues.
Our team champions:
- Empathy, active listening, and flexibility
- Commitment to supportive, person-centred ways of working
- Innovation, tackling complex cases, and strong multi-agency partnerships
- Proficiency in legislation including: Care Act (2014), Mental Capacity Act (2005), and Safeguarding adults policies and procedures.
New team members receive comprehensive training and support to embed into Norfolk County Council’s operations and processes.
There is a well-established opportunity for career growth, with structured supervision, training, and collegial support.
(expected work arrangement: Hybrid with mandatory on-site community and office visits)
Key Responsibilities
Core Duties Include:
- Work within the local authority’s Adult Social Care framework, including:
- Assessments and support packages based on the Care Act (2014)
- Developing and implementing person-centred care plans
- Collaborate with multidisciplinary teams including occupational therapists, healthcare professionals, and voluntary agencies
- Champion independence, choice, and empowerment for vulnerable adults experiencing physical disability or frailty
- Conduct routine safeguarding assessments, investigations, and interventions
- Support service users, families, carers, and volunteers in accessing resources like benefits, housing, and community facilities
- Provide informal care management, advocacy, and case coordination
- Ensure compliance with legislation (Mental Capacity Act, Equality Act) and council guidelines
- Undertake specialisms such as financial hardship assessments, court/applications and leaving care services
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- Significant part of role requires in-person face-to-face interaction with clients across the community and office locations.
Requirements
Essential Criteria:
- Currently registered with Social Work England
- Qualified, experienced Social Worker with at least three years’ post-qualification experience in community social work (desirable)
- Understanding of adult safeguarding, assessment principles, and protections for vulnerable adults
- Knowledge of mental capacity assessment methods and principles
- Strong competency in use of care systems, statutory safeguarding, accessibility and inclusive practice
- Experience working closely with older adults and those with significant physical disabilities
Desirable Attributes:
- Experience as a senior/specialist social worker or team who have achieved quality assessment rigor in any team lead capacity
- Previous work experience/voluntary roles in community cohesion or safeguarding teams
- Experience assessing and supporting neurodiverse adults and those with learning disabilities
- Familiarity with public sector exemptions in GDPR
What We Offer
- ** £2,000 welcome payment** for qualified experienced Social Workers new to the council (Level 2 or above on scale J, repayable within 2 years of employment)
- Salary enhancement promise: We will attempt to match or slightly improve upon your current external salary with grade appropriate offers
- Careers progression: Rewarded scale from £37,280 (Scale I) to £41,771 (Scale J)
- Talent pool opportunity: Candidates who do not succeed may still be considered for equivalent roles in up to 3 months
- Protected half-days per month for Continuing Professional Development (CPD) and training (Social Workers & OTs elible)
Flexible Work Arrangements:
- Hybrid working model with mandatory community/office presence
- Flexible working arrangements include flextime, remote hours, and part-time options depending on job relevance.
- Exceptional work-life balance encouraged.
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Benefits Package:
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Competitive salary within wider salaries provided for adult social care councillors
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Generous holiday entitlement (30-35 days per year)
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Health and wellbeing services, such as fast-track physiotherapy and free counselling
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Pension and benefits scheme: Benefits including:
- Local Government Pension Scheme: employer contribution, life assurance, funeral/leaving payments
- Lifestyle and convenience discounts (education, tech, health) via ‘Norfolk Rewards’
- Blue Light Travel Discounts for eligible communities
- Tax efficient loans (e.g car/pension leases and advance payments)
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Family friendly policies including parental leave, relocation support, school-related periods, and flexible start arrangements.
Salary Comparison & Local Benefits
- Existing council recruited with applied salary: Graded up through scale
- Equipment & digital tools: Modern tech platforms and devices consistently provided.
Applying: Important Notes
- Read the full Job Description and Persons Specifications before you apply.
- Include a statement covering:
- How you meet criteria in the Person Specification
- How you understand this post is part of our talent pool scheme
- Submit a meaningful statement showing alignment between skills/experience and the role. CVs without a supporting statement may not be accepted.
- Job closing dates may apply. For internal priority redeployment, deadline is 06 July 2026. For all other applicants, deadline is 13 July 2026.
Contact for further information: Recruiting Manager: Louise Haverson Email: louise.haverson@norfolk.gov.uk
Primarily for Current Employees:
Internal staff advancing for redeployment can also submit applications via myOracle using your @norfolk.gov.uk or @nccal.ac.uk login.
Additional Resources:
For details on Terms & Conditions, visit relevant internal resources.
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