Honeywell Aerospace
Advanced Aerospace Field Service Representative
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Advanced Aerospace Field Service Representative
Advanced Field Service Engineer (Mechanical)
Location
England or the Czech Republic
About the Role
We are seeking an Advanced Field Service Engineer (Mechanical) at Honeywell, based either in England or the Czech Republic. In this hybrid/remote role, you will:
- Investigate and resolve technical issues raised by customers across the aviation industry (airlines, operators, MROs, and aircraft OEMs).
- Provide technical support for Honeywell’s mechanical and electro-mechanical products (remote or on-site).
- Work 3+ days a week either on-site with customers or from our office, alternating with remote work.
About Honeywell
Honeywell’s aerospace solutions power nearly all commercial, defence and space aircraft. Our products—cockpit electronics, cabin systems, wireless connectivity, and mechanical components—enable safer, more fuel-efficient flying.
Key Responsibilities
- Serve as the single point of contact for assigned customers, addressing technical issues with mechanical and avionics expertise.
- Build and maintain strong customer relationships, ensuring satisfaction with Honeywell’s products and services.
- Provide multi-disciplinary technical guidance, resolving mechanical/electro-mechanical system failures.
- Respond to real-time customer support calls and resolve technical issues remotely or on-site.
- Conduct on-site servicing, deploying to customer locations to resolve critical problems.
- Train customer personnel, act as a liaison between Honeywell and aviation teams.
- Schedule frequent one-on-one visits and quarterly in-person meetings with assigned airline customers across Europe.
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Key Skills & Qualifications
- Full work visa authorization for the UK (no sponsorship required) plus local commute feasibility.
- Bachelor’s degree in aircraft engineering (not avionics) or extensive hands-on experience.
- Strong technical aptitude in diagnosing and repairing aircraft systems (mechanical/electro-mechanical).
- Exceptional communication skills (written and verbal) and ability to collaborate independently.
- Customer service experience, focused on satisfaction-driven problem-solving.
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Our Offer
- Career Growth: Clear advancement paths, mentorship, and regular performance feedback.
- Skill Development: Access to professional training and certifications.
- Work-Life Balance: Flexible working and support for educational goals.
- Tech & Innovation: Use of cutting-edge tools and industry-leading solutions.
- Inclusive Culture: A thriving community, team-building events, and social opportunities.
Honeywell is an equal opportunity employer. We celebrate diversity in all forms and do not discriminate based on race, religion, gender, sexual orientation, age, disability, or any protected characteristic.
Accommodations are available for candidates with disabilities throughout the application process. Contact us to discuss needs.
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