Aesop
Aesop Store Manager | Bicester | Full Time FTC Until 03.01.2027
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Store Manager – Aesop Bicester Village
About Aesop
For over 35 years, Aesop has cultivated an inspiring and inclusive environment, supporting employees to thrive and grow professionally. As a global retail organisation, we offer development opportunities aligned with career goals and aspirations.
Our philosophy revolves around meticulous attention to detail—using the most effective ingredients while maintaining a thoughtful, considered approach in everything we do, from formulations to recruitment. We seek individuals with diverse perspectives who inspire themselves and those around them, balancing people, planet, and profit.
Certified as a B Corp, we are committed to sustainability and building an inclusive society. Since 2023, Aesop has been part of L’Oréal Groupe, the world’s #1 beauty company, offering vast opportunities for career growth.
“A business doesn’t consist of walls or machines, but people, people, people.” – Eugène Schueller
Role Purpose
As Store Manager at Aesop Bicester Village, you will:
- Represent our commitment to engaging, listening, and guiding customers toward relevant products.
- Lead with passion and purpose, motivating your team to deliver inclusive, memorable customer experiences that drive store performance.
- Manage all aspects of store operations (full-time, on-site including weekends), including:
- Budget management
- Store marketing
- Client base growth
- Coordination of daily activities for Retail Consultants
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The ideal candidate will be a highly skilled professional—diligent, passionate, and committed to excellence.
Key Responsibilities
Leadership & Team Development
- Supervise a team of Retail Consultants
- Foster an inclusive, psychologically safe work environment
- Train, coach, and develop staff to enhance performance
Customer & Commercial Excellence
- Build and retain a strong customer client base
- Drive sales through exceptional retail consultancy
- Uphold Aesop’s brand standards and elevated retail experience
Operational & Strategic Oversight
- Oversee budgeting, marketing, and merchandising for the store
- Manage partnerships with Bicester Village and local stakeholders
- Recognise opportunities for store growth and efficiency
What We Are Looking For
We are seeking a seasoned retail leader with:
- Management experience in customer service-driven environments
- Proven commercial acumen with strong selling and team leadership skills
- Demonstrated ability to ** coach teams**, create trust, and resolve conflicts
- Empathy and emotional intelligence to build positive working relationships
- Open, curious mindset—listening actively and valuing diversity
- Strong communication, problem-solving, and merchandising skills
- Industry expertise advantageous:
- Comprehensive skincare knowledge (essential)
- Familiarity with haircare, body care, fragrance, and home products
- Computer literacy with proficiency in Microsoft Office software
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- Full-Time (40 hours per week), on-site role including weekend shifts
Benefits & Perks
Aesop values your growth and well-being. Amongst our offerings: ✅ Up to 50% product discount (save on our premium formulations) ✅ Cycle-to-Work Scheme (support for sustainable commuting) ✅ In-House Training (professional and technical skills development) ✅ Commercial & Core Skills Training (to boost performance) ✅ Store Performance Bonus (earn based on attainable targets) ✅ Career Development Support (including LinkedIn Learning access) ✅ Employee Assistance & Wellbeing Programmes (Headspace mindfulness subscription)
Join Aesop’s Purposeful Journey
We are dedicated to ** attracting, developing, and retaining top talent** by creating a creative, inclusive workplace where diversity fuels success.
As part of the larger L’Oréal Groupe, you’ll thrive in a high-quality environment with global growth opportunities while living out our founding mission of sincerity and originality.
Aesop is for everyone—consider being part of our story.
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