The Affiliate & Partner Marketing Association
Affiliate Account Manager
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Company: Webgains
Job Title: Affiliate Account Manager
Location: London
Job Type: Hybrid
Job Outline
ABOUT YOU
If you are a confident, dynamic, and self-motivated marketing professional, dedicated to providing exemplary customer service to a network of advertisers and publishers, then this role sounds perfect for you.
If this sounds like you, we’d love for you to apply!
About The Role
You must be able to take on personal responsibility, as well as fitting into a relaxed team environment. An ability and desire to learn is essential, as is a sense of fun. You will have knowledge of online marketing, and the role performance marketing can play in driving sales and leads. The role is sector-based and is essentially providing marketing expertise to advertisers to help drive their performance marketing programs, as well as recruiting and developing publisher relationships. Although experience with an established affiliate network is not essential, you should have a good track record supporting clients’ marketing plans, including strategic and tactical planning, issue identification and problem resolution. You must have excellent time management, written and oral skills together with the ability to multi-task.
Key Role Responsibilities
- Demonstrate strong decision making in line with company goals, social, and environmental best practice
- Deliver excellent service and relationship management to clients and publishers across assigned accounts
- Ownership of assigned accounts delivery and service levels, pro-actively providing insights to Director of Client Services
- Develop, maintain and extend relationships across portfolio through daily email / phone communication and face to face monthly and or quarterly strategy sessions (Send weekly newsletters, review accounts, provide recommendations and conduct competitor benchmarking services)
- Negotiation of bespoke exposure packages on behalf of own portfolio and Webgains team
- Conducting off-platform recruitment in line with program specifications
- Consult with advertisers as to the tactical and strategic aims of their online marketing programs
- Recruit suitable publishers to their programs on the Webgains network
- QBR ownership and presentation
- Continuously strive to improve the financial and strategic success of the affiliate marketing program of their assigned advertisers
- Prepare monthly performance reports and communicate with advertisers
- Provides buddy support for junior team members when applicable
- Advocate and sell affiliate concepts, publisher types and opportunities to clients while highlighting the scale of opportunity and highlighting relevant reasons in order to obtain signoff
- Liaise effectively with the Publisher Team to drive program recruitment and test new opportunities to the Webgains network
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The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
Essental Requirements
- Strong experience Junior Account Manager level
- Demonstrable experience of QBR ownership and presentation
- Some experience of budget management to ensure optimal ROI
- Ability to plan annually, using long range forecasts and KPIs to ensure performance over an extended period
- Previous experience of introducing multi-layered and tailored solutions to clients
- Demonstratable experience of campaign performance reviews, adjusting exposure/placements and liaising with publishers to address issues with performance
- Proven ability of analysing data sets from a wide variety of sources, drawing both user and market actionable insights
- Previous experience of working in affiliate marketing
REWARD & RECOGNITION
We offer competitive salaries and a comprehensive benefits package, inclusive of:
- Salary: £30,000 – £36,000
- Health and wellbeing services; Private medical and dental insurance – Helping you to Prioritise your health with comprehensive coverage and support.
- Unlimited Wellbeing counselling and coaching through our 3rd party Spectrum.Life – Empowering you with limitless resources for mental health and personal growth.
- Free language lessons with ‘Super Duolingo access – Unlocking the world with complimentary language lessons and top-tier learning tools.
- Salary sacrifice scheme; cycle to work, technology, workplace nursery support – Making your life easier with flexible and beneficial financial arrangements and support.
- Future planning services; will writing, mortgage advice – Helping you build a secure future with expert guidance and planning assistance.
- Personal development training provided by company subject matter experts and external providers – Believing in you and nurturing your potential with tailored learning from industry leaders.
- Personal insurances; gadget, pet – Safeguarding what matters most, from your gadgets to your furry companions.
- Established Pension plan – Securing your tomorrow with a reliable retirement plan.
- Weekly ‘Friday Thank You’ program; an opportunity to thank your colleagues who have gone above and beyond – Fostering a culture of appreciation and recognition every week.
- And on top of all this 25 days holiday after 1 year of service – Enjoying well-deserved time off to recharge and explore new horizons.
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ROLE LOGISTICS
- Working hours: 40 per week
- Working days: Monday – Friday
- Job location: 3 days Manchester Office (Mon, Thu, +1 other day), 2 days working from home
APPLY NOW
We encourage you to apply if this role excites you – even if you think you may not meet all the requirements.
At Webgains, we are a people first organisation, and we live by our core values. We are always looking for outstanding individuals with diverse backgrounds and perspectives who embody these values.
Webgains embraces equal opportunity in the workplace and in throughout the recruitment processes. We are committed to building a diverse and inclusive team of passionate and exceptional individuals. We welcome applications from all candidates regardless of your background.
Salary: £30,000 - £36,000
Apply Now
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