SMT Corp.
Aftermarket Business Analyst (Construction)
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SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained significant heritage that dates back to 1946, thanks to acquisitions. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, in Great Britain, the Netherlands and in the US. We hold a longstanding track record of working exclusively with global quality brands like Volvo Construction Equipment, Sennebogen and Holms in our markets. In Africa and in the US, we also work with other A-brands and quality trucks. That makes it easier to set our standards and goals as high as we do.
Job Title: Aftermarket Business Analyst (Construction)
Location: Duxford, Cambridgeshire
Contract: Full time, Permanent
About the role
We are looking for an Aftermarket Business Analyst to join our team at Duxford, playing a key role in maximising the revenue and profitability of our aftermarket parts and service offering. This is not a traditional reporting-led Business Analyst role and requires someone comfortable operating in a hands-on, commercially accountable environment. Instead, you will act as a commercially focused partner to the business—using data, market insight and financial understanding to identify opportunities, influence decisions, and drive measurable improvements in performance.
Working closely with senior stakeholders across Sales, Service and Finance, you will take ownership of analysing margin performance, identifying areas of opportunity, and shaping initiatives that enhance our aftermarket offering. This role requires someone with the confidence and credibility to challenge, influence and operate at pace within a complex, operational environment. A strong understanding of the construction, heavy plant, or a closely related industry—and its aftermarket dynamics—is essential to succeed in this role.
Key responsibilities
- Play a central role in analysing performance, shaping strategy, and driving aftermarket initiatives across the business.
- Monitor and analyse parts, labour and CSA performance, identifying trends, risks and areas of margin erosion.
- Identify opportunities to grow parts and service revenue, developing targeted strategies to unlock untapped potential.
- Carry out competitor and pricing analysis to strengthen commercial positioning and protect profitability.
- Develop and maintain dashboards, reports and KPIs to support data-driven decision-making.
- Lead or contribute to aftermarket projects, including new product development and continuous improvement initiatives.
- Take ownership of key systems, pricing processes and modelling tools that underpin aftermarket performance.
- Act as a key contact for aftermarket campaigns and external insights, working with stakeholders to maximise impact and market share.
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About you
You will be a commercially minded and highly analytical individual who enjoys working at the intersection of data, finance and operational performance. You bring credibility and gravitas, with the confidence to engage, challenge and influence stakeholders at all levels of the business. You are not just focused on reporting—you are motivated by using insight to shape decisions, improve margins and drive commercial outcomes. With a strong understanding of how data links to financial performance, you take a structured and proactive approach to identifying opportunities and delivering results. This role will suit someone who has operated in a commercially focused, operational environment. It is not suited to individuals whose experience is purely reporting-led or limited to technical data analysis without ownership of business outcomes.
Requirements:
- Experience in a Business Analyst, Commercial Analyst or similar role within construction, heavy equipment, automotive, or a comparable B2B aftermarket environment (essential).
- Strong analytical capability with the ability to translate data into clear, commercially focused recommendations.
- Good financial understanding, with the ability to interpret margin, revenue and profitability drivers (studying towards or educated to degree level in a relevant discipline).
- Advanced Excel skills and experience with reporting or BI tools (e.g. Power BI).
- Strong stakeholder management skills, with the ability to influence and communicate effectively across all levels.
- A self-starter with a structured, systematic approach and the ability to operate independently in a fast-paced environment.
- Experience of aftermarket parts and service operations, including pricing and margin management (essential).
Why join us?
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This is an opportunity to step into a highly visible role where your work will directly influence commercial performance and strategic direction. You will work closely with senior stakeholders, take ownership of key initiatives, and play a critical role in shaping the future of our aftermarket business. This role offers genuine scope to make an impact, develop commercially, and build a strong platform for career progression. Alongside a competitive salary, we offer a range of benefits to support your wellbeing, development and long-term career growth.
Additional information
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.
Closing date & interview process
We review applications on an ongoing basis and may close the advert early if sufficient applications are received. Early application is encouraged. Interviews will be conducted on an ongoing basis.
Our values
Our way of working as a professional community, can be best described as Caring, Daring and Sharing.
- Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve.
- Daring because we are innovative in our business, constantly looking for smart improvement.
- Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers.
These values create an engaging environment for passionate people who like to work in a place with purpose.
Important notice
SMT does not accept unsolicited CVs or applications from headhunters, recruitment agencies, selection agencies, or any other third party, unless prior written consent has been given by SMT. These parties are not permitted to submit CVs or applications to SMT or its employees in any form, including, but not limited to, email, social media or online platforms, whether directly or indirectly. Any CVs or applications submitted in breach of this policy will be treated as unsolicited and will not create any obligation for SMT. SMT will not acknowledge or accept any claim for compensation, costs or fees arising from such submissions. SMT also expressly reserves the right to contact any candidates directly, without this creating any obligation towards the party that submitted their details.
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