Aftersales Administrator

Company: CLAAS U.K. Ltd.

Location: Sleaford
Start Date: 07/01/2026
Professional Level: Professionals
Key Area: After Sales

As CLAAS Global Retail, with 18 locations throughout the UK, we are a leading dealer in agricultural machinery focused on sustained growth. We pride ourselves on delivering outstanding customer service through a motivated and knowledgeable team. Our commitment to creating a positive workplace environment ensures that our employees thrive just as much as our customers, reflecting our belief that people are key to driving continued success.

Your role on our team:

As an After Sales Administrator you will play a critical role in supporting the team by managing administrative tasks.

We are seeking an organised, motivated, and enthusiastic After Sales Administrator to join our dedicated team at our Sleaford dealership. In this important role, you will play a critical part in ensuring the smooth and efficient operation of our After Sales Department.

Main Duties:

• Provide comprehensive administrative support to the After Sales team, including:
• Raising job details and purchase orders
• Processing timesheets and liaising with the payroll department
• Updating internal systems with customer information and work-in-progress status
• Invoicing for completed work
• Processing and tracking warranty claims
• Managing purchase orders and ensuring invoices are matched appropriately
• Handle telephone enquiries, taking and distributing messages as required
• Offer day-to-day assistance to ensure the smooth and efficient running of the office
• Coordinate with other departments and external contacts as needed to support After Sales operations.