Aston Martin Lagonda Ltd
Aftersales Data Analyst
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Aftersales Data Analyst
Aftersales Data Analyst – Aston Martin
At Aston Martin, we create more than iconic vehicles – we create exceptional experiences. Every detail matters, and every insight has the power to shape the future of our products and customer journey.
We are looking for an analytical, curious and driven Aftersales Data Analyst to join our Aftersales team and play a key role in helping us make smarter, data-led decisions that improve quality, efficiency and customer satisfaction.
The Opportunity
As an Aftersales Data Analyst, you will be responsible for transforming complex data into meaningful insights that support decision-making across the Aftersales function and the wider business. Working within our Warranty & Systems team, you will develop and manage dashboards, reporting tools, and self-service data solutions that enable stakeholders to better understand product performance and vehicle quality in the field.
This is an exciting opportunity for someone who enjoys:
- Uncovering trends –
- Solving problems –
- Influencing positive business outcomes through data
You will have the freedom to:
- Work independently –
- Investigate opportunities for improvement –
- Present actionable recommendations to a wide range of stakeholders
What You'll Be Doing
In this role, you will:
- Analyse field and operational data to identify trends, risks, and opportunities that support continued improvement across the customer ownership experience.
- Create and maintain dashboards and reporting solutions, ensuring data is:
- Accessible –
- Relevant –
- Easy to interpret.
- Collaborate with colleagues across:
- Aftersales
- Quality
- Regional teams
- Other business functions to understand challenges and deliver meaningful insights that:
- Reduce quality issues –
- Improve efficiency –
- Enhance the customer experience.
- Communicate complex findings in a clear and engaging way, enabling confident, informed decision-making across all organisational levels.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We Need From You
We are seeking someone who:
- Thrives in a fast-paced environment.
- Enjoys using data to solve real-world business challenges.
- Is naturally curious, highly organised, and comfortable:
- Managing multiple priorities –
- Working with autonomy –
- Investing opportunities for improvement.
You will have:
- Experience in data analytics and reporting.
- Confident familiarity with:
- Tableau (essential)
- Microsoft Office
- Ability to present information clearly to both:
- Technical –
- Non-technical audiences.
- Strong communication and relationship-building skills.
- Proactive approach to problem-solving.
- Passion for continuous learning.
Essential Experience & Qualifications
- An undergraduate degree in Data Science, Data Analytics, Data Engineering, or related fields.
Additionally:
- Experience in data analytics and reporting.
- Tableau experience.
- Strong presentation and communication skills.
- Proficiency across Microsoft Office applications.
- Ability to work confidently with a range of business systems.
- A keen eye for detail and data accuracy.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable Experience
- Any experience within the automotive sector.
- Knowledge of data engineering practices.
- Ability to build strong stakeholder relationships and turn complex analysis into practical insights for wider audiences.
Why Aston Martin?
This role gives you the chance to influence:
- Decisions on product quality –
- Operational performance –
- Customer satisfaction worldwide.
You’ll join a collaborative team valued for:
- Innovation –
- Ownership –
- Continuous improvement.
You’ll also gain exposure across multiple functions, including:
- Aftersales –
- Commercial –
- Engineering –
- Quality –
- Programmes.
Career development with Aston Martin is long-term, empowering you to build a rewarding career with one of the world’s most iconic luxury brands.
Belong at Aston Martin
At Aston Martin, we believe the exceptional craft and art defining our vehicles come from the inclusion of our amazing people. We welcome the unique contributions you bring in terms of your:
- Education –
- Opinions –
- Culture –
- Ethnicity –
- Race –
- Sex –
- Gender identity and expression –
- Nation of origin –
- Age –
- Language skills –
- Colour –
- Religion –
- Disability –
- Sexual orientation –
- Beliefs.
Diversity matters. We seek applicants who can bring fresh perspectives and celebrate a sharing of ideas. If there’s anything we can do to help you apply, let us know.
The successful candidate must comply with all policies and procedures issued by Aston Martin Lagonda Ltd.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location