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Allen Motor Group

Aftersales Manager - Gillingham Ford

Gillingham
£50k/yr
Posted about 17 hours ago
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Allen Motor Group - Aftersales Manager

Allen Motor Group is currently looking to employ an Aftersales Manager to join our Ford dealership in Gillingham. You will be responsible for managing a dynamic and fast-paced service department, focusing on performance in both profits and customer satisfaction.

This position is offered on a full-time permanent basis with a basic salary of up to £50,000 with an OTE of £70,000, a company-provided vehicle, and an overachievement bonus. This position reports to the General Manager.

Why Allen Motor Group?

In addition to a highly attractive basic, OTE & bonus scheme, we also offer a range of other benefits including:

  • 30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
  • Fantastic discounts on MOT’s, services, and parts
  • Life assurance benefit, at no cost to yourself
  • Up to £1,000 refer a friend scheme
  • Full training and support to develop and progress your career with Allen Motor Group

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Previous Experience

To be considered for this position, you will have strong previous experience as an automotive service/aftersales manager, ideally from a franchised dealership. We also look for the following skills and experience:

  • Able to work in a busy environment as part of a team
  • Fantastic organizational skills
  • Full UK driving licence
  • An ability to overcome customer issues
  • Knowledge of warranty procedures is advantageous

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Key Duties And Responsibilities

  • Ensure the achievement of KPI’s for all service department members
  • Maintaining an understanding of all relevant consumer and local market influences
  • Engage the aftersales team to deliver commercial results and exceptional customer service
  • Drive the performance of the workshop team to maximize efficiency
  • Develop the skills and career progression of current and new team members

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

If you would like to be considered for this opportunity, please do apply now.

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Skills

Organizational Skills
Customer Service
Teamwork
Problem Solving
Knowledge of Warranty Procedures

Location

Gillingham, England, United Kingdom

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