HCLTech
Agentic Forward Deployed Engineer
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HCLTech is a global technology company, home to more than 220,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services.
About the Role
As an Agentic Forward Deployed Engineer, you operate at the front line of delivery - embedded with the client, turning ambiguous business problems into production agents, fast. Your deliverable is Business Transformation Agents: autonomous and multi-agent systems that automate and reimagine real business processes such as invoice disputes, procurement approvals, onboarding, claims, and compliance workflows. You own each agent end to end - conceptualize, build, integrate, evaluate, deploy, and sustain - and you lead a small team to do the same. You build exclusively in Python using agent development kits, and you bring Agentic AI capabilities to life inside the client's world, with Responsible AI, evaluation, and security as non-negotiables.
Technology Mandate
- Language: Python (preferred)
- Frameworks: Agent Development Kits (ADKs); e.g., Google ADK, LangGraph, CrewAI, OpenAI Agents SDK, AWS Bedrock AgentCore, Microsoft Agent Framework / Semantic Kernel. Framework choice follows the engagement; the discipline is the same.
- Models: Multi-LLM via the kit (e.g., Claude on Bedrock, Gemini, Azure OpenAI), selected per use case for quality, latency, and cost.
- Interfaces: Tools and Model Context Protocol (MCP) for integration; standards-based APIs and secure authentication for client systems.
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What You'll Do
- Conceptualize fast: embed with stakeholders, frame a business process as an agentic solution, and stand up a working agent prototype in days, not weeks.
- Build Business Transformation Agents: design and ship single-agent and multi-agent systems in Python using ADKs that automate and transform real client workflows, with measurable ROI.
- Own efficiency as the scorecard: drive delivery efficiency and operational efficiency; shorter cycle times, less manual effort, higher accuracy, lower cost-to-serve.
- Engineer the agent core: apply prompt engineering, context engineering, prompt caching, RAG / context-graph retrieval, memory, tool / function calling, MCP integration, and multi-agent orchestration.
- Integrate to standards: connect agents into client ecosystems through proven integration patterns, standards-based APIs, and secure authentication.
- Make reusability and predictability the default: build reusable agent components, skills, tool libraries, and templates; add guardrails so agent behavior is predictable, safe, and repeatable.
- Prototype and iterate quickly: use the kit's scaffolding to prototype, then harden to production-grade, well-tested Python.
- Run eval-driven development: build evaluation harnesses and test suites that measure agent correctness, safety, and regression before anything ships.
- Own AgentOps / DevSecOps: CI/CD for agents, versioning, observability and telemetry, shift-left security, and Responsible AI governance baked in from day one.
- Run a continuous, adaptable feedback loop: feed production telemetry, evals, and client feedback back into prompts, context, and agent design.
- Stay ahead of the curve: adopt evolving agent frameworks and patterns quickly, and bring field learnings back to the practice.
- Lead and mentor: set technical direction for a lean team of 3 agent engineers, raise the engineering bar, and grow the pod's agentic capability.
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What You'll Bring (Must-Have)
- Strong Python engineering; idiomatic, typed, tested, and packaged code; on a foundation of solid software engineering principles (design, version control, architecture).
- Hands-on agent building with at least one agent development kit (Google ADK, LangGraph, CrewAI, OpenAI Agents SDK, AWS Bedrock AgentCore, or Microsoft Agent Framework / Semantic Kernel).
- Solid command of agent engineering: prompt engineering, context engineering, prompt caching, RAG / context graphs, tool / function calling, MCP, and multi-agent orchestration.
- Eval-driven development: designing evaluation harnesses and measuring agent quality, safety, and reliability.
- Standards-based integration and DevSecOps: APIs, secure authentication, CI/CD, observability, and AgentOps.
- Ability to conceptualize a business problem as an agent quickly, and operate effectively in ambiguous, customer-embedded settings.
- Client-facing maturity: translates fluidly between technical and non-technical stakeholders, and owns outcomes.
- Experience mentoring or leading small engineering teams.
What Great Looks Like (Strongly Preferred)
- Fluency across multiple ADKs and the judgment to pick the right one per engagement.
- Deploying agents to managed runtimes at enterprise scale (e.g., Vertex AI Agent Engine, Bedrock AgentCore) with governance and cost control.
- Domain depth in a transformation area - finance operations, supply chain, HR, claims, or compliance.
- Experience with an enterprise agent platform, including Responsible AI and governance at scale.
- A track record of turning agents into reusable accelerators or IP adopted beyond a single engagement.
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