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BGBx

Agentic Platform Architect / Systems Administrator

Birmingham
£65k – £75k/yr
Posted 15 days ago
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Agentic Platform Architect / Systems Administrator

Agentic Platform Architect / Systems Administrator

About Us

At BGBx, we're driven by a simple idea: breakthrough thinking creates breakthrough impact. As an independent commercial solutions partner to pharmaceutical and life science companies, we bring together strategists, scientists, communicators, creatives, technologists, and data experts to tackle some of healthcare's most important challenges.

Our teams work across consulting and communications to help clients shape strategy, launch innovations, engage stakeholders, and drive meaningful results throughout the product lifecycle. The work is complex, fast-moving, and deeply connected to improving lives, creating opportunities for curious minds to make a real difference every day.

If you’re energized by collaboration, inspired by innovation, and motivated by work that matters, you’ll find a place to grow, contribute, and make a meaningful impact at BGBx.


Position Overview

The Agentic Platform Architect / Systems Administrator owns the technical environment that enables BGBx to move from isolated AI experimentation to a secure, governed, and scalable AI operating model. This role:

  • Designs, implements, secures, and maintains the infrastructure for LLM orchestration, agentic workflows, Cortex-style memory, Claims Library services, knowledge repositories, data pipelines, and automation platforms.
  • Bridges enterprise systems administration, cloud infrastructure, AI operations, security, and platform engineering so internal AI capabilities can be deployed reliably across the agency.
  • Builds and operates the secure technical foundation for agents, orchestration, memory, and enterprise AI services.

Primary Mission

Translate the AI vision into a resilient, governed platform architecture that can scale across workstreams and teams.


Key Partners

  • AI Product Manager
  • AI Software Engineer
  • IT/Security Team
  • Data/Analytics teams
  • Operations teams
  • Fourier/Implementation Partners
  • Functional champions

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£35,000/yr

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  • Platform uptime & secure access
  • Workflow reliability & integration readiness
  • Auditability & cost visibility
  • Faster agent deployment

Responsibilities

  • Design, implement, and maintain the infrastructure supporting:

    • Internal AI platforms
    • LLM services
    • Agent orchestration
    • Vector databases
    • RAG pipelines
    • Automation services
  • Architect the technical foundation for core AI components:

    • Orchestration Engine
    • Claims Library
    • Cortex/memory layer
    • GPT portfolio
    • Agentic workflow environments
  • Administer cloud, hybrid, and enterprise environments for AI workloads, ensuring:

    • Scalability, resiliency & disaster recovery
    • Clear access control standards
    • Cost management
  • Implement:

    • Authentication, authorization & RBAC
    • Secrets management
    • Identity controls
    • Environment separation
    • Enterprise security requirements for AI systems
  • Establish:

    • CI/CD pipelines
    • Infrastructure-as-code
    • Automated provisioning
    • Deployment workflows & release controls for AI agents & services
  • Monitor platform health:

    • Reliability, performance & observability
    • Telemetry, token/usage tracking
    • Cost drivers & latency
    • Error rates
  • Support secure integrations between AI systems and enterprise platforms, including:

    • Adobe, Figma, Microsoft, project management tools
    • DAM/content systems
    • Analytics environments
    • Internal knowledge repositories
  • Operationalise governance controls for:

    • Model access
    • Prompt/output logging
    • Audit trails
    • Data retention
    • Protecting content
    • Human review checkpoints
    • Environment-level guardrails
  • Partner with engineering & product teams to evaluate:

    • Build-vs-buy decisions
    • Vendor architectures
    • Integration patterns
    • Long-term platform scalability
  • Troubleshoot infrastructure, deployment, data-flow, access, performance, and operational issues impacting AI workflows.

  • Enable AI scalability beyond pilots by:

    • Building a secure technical backbone for agents, GPTs, orchestration, and memory
    • Enabling:
      • Reusable intelligence
      • Standardised workflows
      • Governed automation as part of daily operations

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  • Protects quality, security, and cost efficiency as AI usage grows across departments and client workstreams.

Qualifications

  • 5+ years of experience in systems administration, DevOps, cloud engineering, platform engineering, or infrastructure engineering.
  • Experience supporting AI/ML, LLMs, automation, workflow orchestration, or enterprise software environments.
  • Strong knowledge of:
    • AWS, Azure, or GCP (identity, networking, storage, monitoring, security, cost management).
    • Docker, Kubernetes, CI/CD, infrastructure-as-code, scripting, observability tooling, automated deployment.
  • Working knowledge of:
    • LLM operations, vector databases, embeddings, RAG architectures.
    • API-based integrations, secure data exchangePatterns.
  • Understanding of enterprise security, privacy, compliance, audit logging, governance, especially for internal and client-facing AI systems.
  • Ability to translate business/product requirements into technical architecture & operating standards.
  • Demonstrated experience using AI tools in development/product workflows.

Salary Range

£65,000 – £75,000 GBP


What We Offer

At BGBx, we invest in our people because exceptional talent drives exceptional work. We provide:

  • Competitive rewards package, including:

    • Healthcare insurance
    • Retirement plans
    • Generous paid time off & holidays
    • Wellness benefits
    • Life insurance
    • Learning & development opportunities
    • Location-based supplementary benefits
  • A culture built on collaboration, innovation, inclusion, and the opportunity to make a meaningful impact on healthcare.


BGBx is an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, age, national origin, citizenship status, sexual orientation, disability, veteran status, or any category or class of person protected by law.

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Skills

Systems Administration
DevOps
Cloud Engineering
Platform Engineering
Infrastructure Engineering
AI/ML
LLM
Automation
Workflow Orchestration
AWS
Azure
GCP
Docker
Kubernetes
CI/CD
Scripting

Location

Birmingham, England, United Kingdom

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