The Openwork Partnership
Agentic Tech Lead
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Agentic Tech Lead
Agentic Tech Lead – Openwork’s [Zero Friction Tribe] – Automation Centre of Excellence
The Opportunity We’re hiring an Agentic Tech Lead to drive a fundamentally new approach to automating and eliminating friction within Openwork. This pivotal Azure-native, Microsoft-first role sits within our [Openwork Partnership]’s [Zero Friction tribe]—the UK’s leading provider of "labs-first" automation principles.
This is a hands-on leadership opportunity. You’ll ensure half of your time is dedicated to building cutting-edge solutions, while the other half involves mentoring engineers, building collaborations with technology ecosystems, and driving the Software Engineering Centre of Excellence. As a core member of Openwork’s leadership team, you’ll shape agentic AI in ways that reshape workflows using tools like Microsoft Foundry, Power Automate and AI Builder.
The Role
This innovative and high-impact role requires an expert who can stand at the intersection of ambition and pragmatism—someone who can deliver next-level production-grade systems underpinned by Microsoft’s design-by-details principles. You’ll be responsible for designing and shipping full-cycle AI and automation, mentoring the Zero Friction engineering team, and innovating the internal OW automation stack, shaping it to fit the company’s culture of agility.
You’ll be based in Swindon, with approximately three days in the office per week.
What Will You Be Doing?
This role carries clear ownership for a value-driven client deliverable while focusing on ideation, designs, shipping technical investigations and research leading to documentation. As our [Agentic Tech Lead], your responsibilities will include:
- Delivering full-cycle automation and AI solutions: Lead the end-to-end design and engineering aligned with customer requirements. From high-level requirements to full-solution deployment, focusing on quality, documentation, testing, security, and real delivery.
- Refining and scaling Multi Agent Orchestration (MAO): Implementing flow-based architecture pattern development in Microsoft Foundry (e.g., agent APIs, workflows, and unified agent APIs).
- Hands-on requirement-driven innovation: Leading complex feature development, AI system prototyping, software-reliant automation workflows (e.g., AI APIs, intelligent agents, complex Microsoft OneUI projects).
- Leading Zero Friction technology and concept consolidation: Streamline andixo automation solutions to set the internal incubation mindset and technical excellence standard.
- Shaping Zero Friction architectural processes: Improve our delivery workflows and shape new OW automation patterns and technological roadmap.
- Culture of collaboration and guidance:
- Leading technical direction and mentoring the Zero Friction engineering tribe.
- Committing to a process that puts product vision and engineering excellence as top priorities.
Technical Areas (with which you’ll be fully conversant):
- Intelligent Multi-Agent Systems: Experience building agent-based architecture solutions, including process orchestration, call-back flows, and intent-based actions.
- Advanced Microsoft stack:
- Microsoft Copilot Framework builder (Dev./Target apps)
- Power Automate and Microsoft AI Builder
- .NET developer background for custom endpoints and integrations
- Intelligent document processing: Advanced knowledge and experience in form recognition (OCR), structured entity extraction and historical data processing.
- Low-code and extensible composite systems:
- Reusable component consumption/conversion, federation usage, Power Platform integrations, flow prototyping
- Azure Data Factory, Service Bus, functions, key-vault, CSI/Logic Apps, Cognitive Services, AI forms, AI speech, AI content moderation
- Edges Intelligence and efficiency:
- Agent workflows, orchestration (LCM, SDKs, runbooks)
- Intelligent agents in Microsoft Power Automate (self-generated flows)
- Prompts and agent governance: Including system prompts, key word prompting, Chain of Thought (CoT) and other LLM prompting mechanisms.
- Security-first mentality:
- Migration governance and process controls, prompt injection/malicous action controls, and access controls
- IT systems across banking ecosystems: Tracking, detecting and resolving anomalies.
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Requirements
This isn’t for everyone. To step into this unique role, you’ll need:
- Defining expertise in Microsoft Power Platform and Azure automation with deep hands-on experience.
- Production-complete agentic architectures in a regulated environment (financial services preferred).
- Distributed multi-agent system expertise, incorporating advanced LLM RAG pipelines, vector stores, and deep demand intent orchestration.
- Strong written and visual communication skills to craft compelling metrics and articulate strategy and vision to diverse stakeholders.
- Social reasoning abilities that translate complex technology into clear actionable guidance for the team.
- Compassionate yet decisive leadership. Able to mentor, drive, and grow teams in innovative AI technologies.
Additional Bona Fide Deeply Valued Criteria (Not Mandatory but Desirable):
- Advanced AI security expertise, including respect for mitigating prompt injection, hallucinations, adversarial prompting, compliance, and regulatory awareness.
- Experience architecting agentic AI-powered workflows and digitalisation projects in regulated scenarios.
- AES experience, Power Platform/Microsoft ecosystem partnerships, or technology leadership roles.
Ideas of Mindset and Clarity
- "Technical excellence in our own backyard". While speaking out with client stories, philosophies, and verification methodologies, we empower self-reliance as you collect "tell me the development readiness roadmap" **OT?
- Profit driven and technology aligned. Every project we lead must be thoroughly justifiable by business impact to maximise efficiency and minimise manual intervention.**
- An ethos to embed further up the tech chain. At Openwork, we operate in an extended relatively autonomous manner. We’re aligned to impact our internal roadmap to influence broader engineering decisions and affect how the product develops beyond customer engagement, we’re not just transactional.**
- Tested composite-automation abilities after the event. Our teams are expected to ship high-quality solutions focused on misalignment prevention and retrospectives with exceptional observability to track agent interactions and workflows.
Examples of Traction You’re Likely to Already Have:
- Defining and leading automated process standards, migrating from legacy systems to AI-benchmarked autonomous workflows, or seamlessly integrating Nexus systems.
- Assessing AI governance as functional from complexity analysis and process injection tests.
About Us
Openwork, part of the Openwork Partnership, is the UK’s leading designer and provider of labs-first application modernisation, digitalisation and automation solutions and a recent FT partner having grown fast to over £70 million in revenue in 2023. Our technology-driven partnership unites brilliant minds to deliver. We bring first-class technology delivery, operational innovation, and ambitious results across financial services and digital platforms to demonstrate that tech shouldn’t just aim to automate— it must intelligently govern itself.
We blend process, data, and technology to solve complex problems, using the latest innovations in AI (agentic AI), intelligent automation (AI Builder and Power Platform), and cloud solutions - especially Microsoft AI.
We work why you work with measured safeguards. Our people-first values inform everything we do. Being based in both the UK and US, we combine local understanding to create highly adaptable digital solutions without ignoring compliance.
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The Benefits
We reward exceptional work. Our rewards package is rooted in performance and trust.
Including:
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Up to £75,000 base salary range. The amount will depend on your skillset, experience, and flexibility.
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Significant on-target bonus scheme: 15% earnings if you hit targets
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Pension scheme with extraordinary matching:
- Contribute up to 5% and Openwork matches 10% (i.e., for every 1% you invest, Openwork invests 2%)
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Additional employer contribution expected under RegTech schemes will also be subject to the same package.
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Extensive paid time off:
- 27 days holiday (full year-rolling balance)
- Accommodation for a potential exam and conflicting days subject to approval.
- Bank Holidays for those eligible.
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Flexible tailored benefits including, such as:
- Full clinical protection if you take more than 6 weeks off health-wise.
- Enhanced income protection schemes with no personal contributions
- Critical illness cover
- Corporate GDPR insurance,Private Dental, as well as a broad reimbursable privileged expenditure scheme.
And more than the usual: a culture of dedication and respect. This includes open dialogue, being significantly consulted in business direction, and a full spectrum of professional and compassionate relationships.
Culture & People
We believe in commitment and care. Our culture isn’t clunky but comes from a team centred approach that genuinely values each of our colleagues. This involves starting new journeys well: recognising the importance of specialism, trans-disciplinary ability, and tradition of pride in accomplishments.
We received the **FT ‘Best Companies to Work for 2022’ award for UK companies that ‘prioritise wellbeing’, strong leadership, and playful engagement. Equality, diversity and inclusion are pivotal to our difference and it’s embedded at every tier.
Being uber-optimistic, we push each other to be ** musique-intensive**! We address challenge with inventiveness and rotate culture development pdfs, bronze-shield activities, and collaborative collaboration models built from lessons that are valuable.
We use Smartsheet which integrates seamlessly for power-ups in terms of seamless real-time collaboration in regulatory cycles and notifications outlook needs for task updates.
Why Choose Us?
- Your career thrives here: Our commitment to development and growth is unmatched. We provide the support and freedom required for you to reach your full potential.
- Meaning and alignment with modern challenges: You’re building transformational automation solutions that redefine workflow efficiency and set new standards within the industry.
- Hands-on impact: Everyone there plays a tangible role in changing what it means to work—and no detail is overlooked: AI, language, and synthetic mergers are all vital.
- Your work matters: Beyond just the projects, you get to build real technical and human connections. As a result, projects become sharing moments of creative triumph, collective collaboration, and team-driven positives.
- Marvelous microwork combines with Colorado sunrise views: Avail yourself of our hybrid model designed for intent and unrelenting hustle—with the flexibility to rebalance for your life.
- As part of our ‘Family’, reaching out is met with support, and your ambitions are met in a supportive yet rigorously transparent setting.
We look forward to connecting with outstanding leaders and more!
Come be the friction:zero rubicon company.ozcarbonx.com
Apply now!
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