Scot Agri
Agricultural Sales Coordinator
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Sales Coordinator - Forfar
We are looking for a Sales Coordinator to join our dedicated team in Forfar. If you have a background in Agriculture, this is a fantastic opportunity to join a successful business and develop your career in the industry.
Hours & Location
- Monday – Friday, 8:00am – 4:30pm
- Forfar office
About Us
The Scot JCB Group is made up of Scot JCB, Scot Agri, and Stewart Plant Sales.
Scot Agri, established in June 2021, is formed through the merger of Kelso & Lothian Harvesters and A M Phillip Agritech. Our mission is to serve the agricultural community with:
- Top-quality tractors and farm equipment
- Comprehensive support through parts & service
- Machine sales, servicing, and parts for brands including JCB, Massey Ferguson, Horsch, Spearhead, Berthoud, and more
Operating across 14 strategically located depots, we provide trusted solutions across the UK.
Responsibilities
Sales & Customer Engagement
- Answer sales calls and proactively prospect for potential customers to create demand
- Build and maintain strong relationships with customers and manufacturer sales reps
- Take ownership of customer enquiries from beginning to finish
- Respond to inbound enquiries from:
- Scot Agri website
- Digital campaigns
- Marketing activity
- Make outbound calls to progress opportunities and follow up on open enquiries
- Identify opportunities for equipment demonstrations or dealer visits
- Book appointments and qualify leads for the sales team
- Ensure consistent follow-up to prevent missed sales
- Professionally represent the dealership and elevate brand awareness
- Issue customer account statements
- Support sales team with machine build-ups for non-JCB products (e.g., Horsch, Massey Ferguson, KRM)
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CRM Management
- Accurately record activities, notes, and next steps in the dealer CRM system
- Maintain used equipment website
- Generate and chase used machine reports
- Ensure overspill (O/S) reports are submitted by the sales team
Operations & Coordination
- Organise machinery transport movements and update the IFS (ERP) system
- Process export paperwork, including CMR and sanitation documentation
- Liaise with parts & service departments regarding machines ready for dispatch
- Coordinate with sales administration on machine movements
- Assist the sales team with:
- Building machine specifications
- Researching attachments
- Plan and organise events (e.g., agricultural shows)
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Yard & Equipment Responsibilities
- Move and handle machines in the yard
- Conduct customer familiarisation training sessions
- Learn valuation of part exchanges
Requirements
The ideal candidate will have:
- Experience within the agricultural industry or direct agricultural background
- Experience (or interest) in a sales environment
- Strong ability to prioritise tasks and thrive in a busy team setting
- Good customer rapport-building and teamwork skills
- Understanding of excellent customer service’s importance
- Proficiency in Microsoft applications
- High attention to detail
- Self-motivated and proactive approach
- Flexible, positive, and outgoing personality
Benefits
- Competitive salary (with annual reviews)
- 30 days annual leave (increasing to 35 days with service)
- Option to buy/sell up to 5 days annual leave per year
- Wellness plan:
- Cashback rewards for dentists, opticians, physiotherapists, and more
- Free access to an Employee Assistance Programme (legal advice & counselling)
- Contributory pension scheme
- Life assurance (covering 3x annual salary)
- Employee referral programme
- Free on-site parking
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