Sedgwick
Agriculture and Rural Network Claims Technician
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Agriculture and Rural Network Claims Technician – Shrewsbury
By joining Sedgwick, you’ll be part of something truly meaningful. We’re 33,000 colleagues dedicated to helping people worldwide navigate life’s inevitabilities every day. With us, you can grow your career in a caring culture, prioritise work-life balance, and achieve without limits.
Accolades & Recognition
- 🏆 Newsweek ranked Sedgwick as America’s Greatest Workplaces – National Top Companies
- 🏆 Certified as a Great Place to Work®
- 🏆 Fortune Best Workplaces in Financial Services & Insurance
About the Role
Be the calm, reliable voice that claimants trust to restore their lives after unexpected events.
Location & Employment
📍 Job Location: Shrewsbury 💼 Job Type: Permanent 💰 Remuneration: Competitive salary based on skills, experience, and qualifications
With Sedgwick, you’ll play a pivotal role in managing Agricultural and Livestock insurance claims—from initial reporting to final settlement. As a Claims Technician in our Agriculture and Rural Network (ARN), you’ll:
- Take full ownership of claims, making assertive decisions to achieve fair, customer-centric outcomes.
- Use cutting-edge digital assessment tools, including video technology, to evaluate properties remotely and collaborate efficiently with suppliers.
- Serve as the single point of contact for customers, ensuring smooth communication and professionalism throughout the process.
This role delivers technical expertise while maintaining an unwavering focus on top-tier customer experience, publishing insurance companies, and managing claims-related financials cost-effectively.
What You’ll Need
To thrive in this position, we’re looking for:
- A strong communicator (both in written and verbal formats) with the ability to explain complex details clearly.
- Flexibility, adaptability, and enthusiasm for industry-leading technology.
- French fluency (desirable but not essential).
- A self-motivated, organised professional who thrives in fast-paced environments.
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Key Responsibilities
Your core responsibilities will include, but aren’t limited to:
- Single point of contact for customers, ensuring seamless communication throughout the claims process.
- Efficient claim management, including assessing losses, gathering policies, reviewing claims details, and pre-authorising payment schedules.
- Cost/cash-flow control—monitoring spending and delivering cost-effective outcomes in alignment with Sedgwick standards.
- Consistently delivering high technical standards while maintaining an exceptional customer service mindset.
Desired Skills & Qualifications
Essential
✔ Previous experience in a claims environment—perferably related to property insurance claims (property, natural disasters, or livestock).
✔ Strong communication skills—ability to liaise with policyholders, insurers, contractors, and other stakeholders, negotiating fair settlements with all parties.
Desirable (Advantage)
🔹 ACILA (Certified Chartered Loss Adjuster) qualification – helping you progress in your career.
Development & Training
Sedgwick is committed to your long-term growth—we’ll provide:
- All Sedgwick-specific training needed to succeed in the role.
- Support for professional qualifications and tailored development opportunities.
Why Join Sedgwick?
Remuneration & Benefits
⚡ Competitive salary (aligned with qualifications and experience) 💰 Self-Invested Personal Pension Scheme (SIPP) ⏳ 25 days holiday + bank holidays ⚕️ Full access to private healthcare plans (including cover for pre-existing conditions) 🛡 Life assurance and group income protection 📱 Employee assistance programmes & wellbeing/GP apps
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Flexible Benefits
🌿 Choose from a range of voluntary flexible benefits:
- Green Car Scheme
- Health and lifestyle assessments
- Travel insurance & dental cover
- Cycle to work scheme
- Season ticket loan
🎁 Discounts on select products and services available for eligible colleagues.
Shape the Future of Insurance
This isn’t just another role—it’s an opportunity to revolutionise the insurance industry. By joining Sedgwick University, you’ll benefit from: 📚 Over 15,000 on-demand courses tailored to your role. 🎓 Training specific to your function and professional development opportunities. 🚀 A clear path for career advancement from day one.
As an integral part of our "leave no one behind" philosophy, your work matters every day—helping safeguard individual livelihoods, businesses, and their futures.
Your Next Steps
We’re not just looking for perfect candidates—we want people built for purpose. If this aligns with your background (whether returning to work after a break, a seasoned professional, or anywhere in between), we’d love to hear from you.
Roles Available
🟢 Apply now – let’s discuss how you’ll fit in.
Inclusion & Equality
Sedgwick proudly operates under a zero-tolerance discrimination policy. Every application is considered equally, regardless of:
- Age
- Disability
- Gender identity
- Marital/family status
- Race
- Religion
- Sexual orientation
Next Steps After Application
✅ After the closing date, we’ll review submissions and invite selected candidates for interviews (virtual or in-person).
Sedgwick is an Equal Opportunity Employer. Our commitment to diversity is as vital as the work we do.
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