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Role Overview
This role sits within DP&I (Development Operations Platforms & Innovation), part of Development Global Clinical Operations at GSK. DP&I is building the capability to deploy AI at scale across clinical operations and the wider Development Operations function, with a mandate to help reshape how GSK plans, delivers, and continuously improves clinical trials. DP&I develops and deploys scalable, AI-native capabilities, shared foundations, and new ways of working across Development Operations. Working across clinical operations, technology, product, data, and external partners, the team builds the platforms, products, and partnerships needed to turn innovation into measurable value.
Job Purpose
As Lead, AI Acceleration, you will support the AI-native Development Operations strategy through the design and delivery of AI pilots that address real operational problems in clinical development. You will work hands-on with clinical operations users, vendors, and enterprise partners to shape hypotheses, test solutions in practice, build evidence of value, and make clear recommendations on what should stop, iterate, or scale. You will help scale solutions from pilot to enterprise adoption and drive measurable impact to clinical development. This role requires structured problem-solving, high ownership, hands-on use of AI tools, and the ability to work effectively across frontline users, technical teams, and senior stakeholders.
This role reports into the Head of Asset Acceleration and AI. You will shape how GSK uses AI to measurably accelerate trial delivery and improve outcomes for patients.
Key Responsibilities
- Proactively identify AI opportunities across Development Operations by scanning workflows, engaging clinical operations teams, and spotting where AI can create meaningful value; translate real bottlenecks into clear pilot hypotheses and practical success criteria.
- Maintain an active outside-in view of emerging AI capabilities, workflow innovations, and evolving ways of working, and convert those signals into strategic recommendations, roadmap updates, and new opportunity areas.
- Scope and run AI pilots end-to-end, including design, delivery approach, execution oversight, and recommendations on whether to stop, iterate, or scale.
- Partner with vendors and enterprise technology teams to ensure pilots are robust, compliant, usable, and positioned to scale using shared foundations if successful.
- Manage delivery risks, dependencies, and partner performance across active pilots to maintain momentum and execution quality.
- Build proof-of-value cases using measures including time saved, quality improvement, user adoption, risk reduction, and readiness to scale.
- Use AI-native development tools to run hands-on use-case testing alongside technology teams and business SMEs, validating feasibility and value before committing to full deployment.
- Inform portfolio and investment decisions by identifying patterns across pilots, synthesising pilot findings, adoption data, and operational intelligence, and making evidence-based recommendations on what to prioritise, accelerate, reshape, or stop.
- Drive adoption for priority AI-native capabilities, including workflow redesign, user readiness, and change interventions required for scaled deployment.
Stakeholder Management
- R&D leaders and business owners: shape pilots around real bottlenecks, working practices, and user needs; drive solutions from pilot to scaled adoption.
- Enterprise AI and technology teams: enable infrastructure, access, integration, and compliant deployment.
- Vendors and delivery partners: assess capabilities, collaborate effectively, and drive measurable value.
- Portfolio and functional leaders: use evidence from pilots to inform prioritisation, investment, and scale decisions.
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Why You?
Basic Qualifications:
- Bachelor’s degree in Life Sciences, Engineering, Computer Science, Business, or a related field.
- 4+ years of experience in Pharma strategy, applied AI/technology, transformation, or programme delivery roles.
- Experience in clinical operations and wider clinical development, gained in industry, consulting or other relevant settings.
- Experience solving ambiguous problems and turning analysis into action.
- Experience moving from problem definition through pilot design to clear recommendation, with ownership of delivery end-to-end.
- Experience working across users, partners, and cross-functional teams to deliver measurable outcomes in fast-moving, ambiguous environments.
- Experience with AI-native development tools, including frontier agentic development tools (e.g. Claude Code, Codex), and rapid prototyping practice.
Preferred Qualifications:
- Advanced degree (PhD, MBA, MSc, or equivalent) in a relevant discipline.
- Experience in top-tier strategy, venture build, applied AI, or builder-led digital consulting environments.
- Knowledge of industry trends and technologies shaping the future of clinical trials.
- Experience building business cases, ROI models, or evidence for scaling new capabilities in enterprise settings.
- Understanding of GxP expectations relevant to deploying AI in clinical operations.
- Experience driving AI-enabled capabilities beyond pilot through to value delivery and scaling at portfolio level.
- Exceptional written and verbal communication, with the ability to translate complex strategic and technical topics for senior, non-technical audiences.
Salary Information
- If you are based in Cambridge, MA; Waltham, MA; Rockville, MD; or San Francisco, CA, the annual base salary for new hires in this position ranges $0 to $0. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role.
- Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave.
- If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process.
In compliance with Ontario's provincial pay transparency legislation, this job posting includes a salary range to support equitable and informed hiring practices. The annual compensation for this role is CAD0 to CAD0, determined based on experience, qualifications, and internal equity.
GSK is dedicated to promoting transparency and fairness throughout our recruitment process.
Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process.
Polish Salary Range / Polski przedział wynagrodzenia: PLN 0 to PLN 0
Belgium Salary Range / Fourchette salariale – Belgique: EUR 0 to EUR 0
The annual gross base salary range for new hires in this position is listed above for each applicable location. These ranges take into account a number of factors including the candidate’s skills, experience, education level and the market rate for the role. In addition, this position may offer an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. More detailed information on the total benefits package will be supplied during the recruitment process. This role is available for applicants from multiple locations, and therefore salary ranges for certain locations are also shown. Salary ranges for other locations are shown because some markets have pay transparency laws that require salary information on job postings, and those locations are potential job sites for this role. If salary ranges are not displayed in the job posting for a specific location or country, the relevant compensation will be discussed during the recruitment process. Please note salaries vary by country based on the candidate’s skills, experience, education level and the market rate for the role. Offers are typically made within the advertised range based on the candidate’s skills, experience and qualifications, with the upper end generally reserved for highly experienced candidates or other exceptional circumstances aligned with these criteria.
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Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.
Why GSK?
Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale. People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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