Accenture
AI Delivery Consultant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
AI Delivery Consultant, Song Service CL9 - Consultant
Locations: London, Manchester, Edinburgh
About Accenture Song
We are Accenture Song, the world's largest tech-powered creative group. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful.
Our Mission:
- Help clients deliver exceptional human and agentic experiences that deliver simplicity, cost transformation, and an engine for growth.
- Every interaction is a moment to resolve, deepen trust, build loyalty, and demonstrate the brand promise when it counts most.
Why Join Us:
- Challenging career in a vibrant environment.
- Access to training and a global network of specialists.
About the Service Practice
The Service practice sits within Accenture Song. Our vision is to deliver iconic client outcomes. A shared purpose for our people; to grow, to build new skills, and do our best work. We focus on:
- Reinventing customer service across physical, digital/app-based and AI-powered channels
- Data-driven transformation across service to reduce cost and drive growth
- Designing future-ready service models, enabled by platforms, data and automation
- Embedding GenAI, intelligent automation and decisioning into customer service journeys and operations
- Supporting clients to define a customer-first mindset, helping them shape their business and operating models
- Delivering measurable business outcomes, not just great experiences
What You'll Do
-
Build agentic experiences to production
- Design and build agentic experiences end-to-end, from brief to deployed agent in a production environment
- Prompt engineer, test and iterate on deployed AI agents across client use cases
- Work across LangGraph, LangChain, Claude Code/Codex/Gemini and RAG pipelines
- Implement RAG and vector database solutions (Pinecone, Weaviate, LlamaIndex)
- Deploy across cloud platforms: AWS Bedrock, GCP Vertex AI or Azure AI Studio
-
Bridge CX and engineering
- Hold the full stack from CX design to shipped agent
- Collaborate with AI Experience Designers, Conversational PMs and Strategy leads
- Translate CX requirements into technical implementations
-
Grow people, capability and the practice
- Contribute to Song's reusable agentic delivery assets and accelerators
- Stay at the frontier of agentic tooling; new frameworks, model releases, platform updates
- Build your craft in production AI engineering within a supported, high-growth environment
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Experience Required
-
Professional engineering experience
- Hands-on involvement in AI or agentic systems in production, not just in demos.
- The most important thing for us is that you have the right combination of engineering skill and design curiosity.
- We want people who think about what the agent experience feels like, not just whether the code runs.
-
Core experience
- Engineering background with production experience in Python and similar languages across AI systems
- Hands-on experience with at least one agentic framework (LangGraph, LangChain, CrewAI or equivalent)
- Experience with foundation model APIs (Claude API, OpenAI API or Vertex AI)
- RAG implementation experience with at least one vector database
- Cloud deployment experience across AWS, GCP or Azure
- Evidence of AI systems you have built and deployed to production — not just notebooks
-
AI, data and technology awareness
- Agentic experience and experience delivering GenAI-enabled services (e.g. conversational AI)
-
Practical experience with
- Agentic frameworks: LangGraph, LangChain, CrewAI, Agentforce or similar
- Foundation model providers: Claude Code/Codex/Gemini, OpenAI or AWS Bedrock
- Vector databases: Pinecone, Weaviate, LlamaIndex or pgvector
- Cloud platforms: AWS Bedrock, GCP Vertex AI or Azure AI Studio
-
Leadership & consulting skills
- Clear communication; able to explain technical decisions to non-engineers
- Collaborative and team-oriented; comfortable in multi-disciplinary delivery environments
- Self-directed and proactive; able to manage your own delivery within a project structure
- Eagerness to grow in a client-facing engineering role
Additional Value
- Telco or Financial Services experience is a strong value add
Set Yourself Apart
- Open source contributions to agentic or LLM tooling
- Personal projects demonstrating production AI engineering outside of employment
- Contact centre platform experience (e.g. Genesys, Sierra, Decagon, Parloa, PolyAI, NICE Cognigy, Agentforce Contact Centre and Amazon Connect)
- EU AI Act or AI governance awareness
- Experience in Telco, Financial Services or Public Sector; our highest-demand client verticals
What's in it for You
- Competitive basic salary
- Annual performance bonus
- Opportunities to acquire equity
- Wide range of health and wellbeing benefits
- 30 days of leave to spend each year
- 3 extra volunteering days per year for charitable work
- Family-friendly and flexible work policies
- Attractive pension plan with financial wellbeing support and resources
- Private healthcare insurance plan and Mental Wellbeing support
- Employee Assistance Programme, Career Development and Counselling
- Generous Parental Leave offerings
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries.
Our Commitment to Diversity and Inclusion
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Join Us
Bring your incredible skills and join our global team of innovators. We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients. With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive.
Explore your next step at Accenture. Belong. Grow. Thrive. Join a great place to work for reinventors who drive meaningful change for our clients, communities, and the world.
Explore your next step at Accenture
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location