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Job Title: AI Delivery Lead
Location: London - Hybrid
About Edenred
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities. Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities. We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
About Edenred PayTech
Edenred PayTech is a leading global e-money institution processing over €150bn in payments annually across more than 30 countries. As the core payment engine for Edenred’s cutting-edge benefits, mobility, and payment solutions, we operate a secure, scalable, PCI DSS compliant platform regulated by FCA, NBB, and ACPR. Join us to be at the forefront of fintech innovation in a fast-paced environment.
Role Overview
We are seeking an experienced AI Delivery Lead to manage cross-platform AI delivery across multiple teams, tools, and business functions within a Hub-and-Spoke model. You will uplift AI literacy and capability across diverse user groups and maintain measurable business value and adoption of rapidly evolving AI technologies. With a strong technical foundation and strategic mindset, you will apply architectural scrutiny to ensure AI initiatives are feasible, efficient, safe, and aligned with Edenred’s strategic priorities.
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Key Responsibilities
- Lead and coordinate AI projects across technology, product, risk, security, data protection, and operations teams.
- Build AI capability by coaching diverse users in AI tools, prompt engineering, and safe-use patterns.
- Manage AI governance including compliance assessments, audits, risk reviews, and post-implementation evaluations.
- Prepare operational readiness artefacts like monitoring plans, fallback procedures, and deployment standards.
- Maintain transparent reporting on portfolio progress, risks, adoption, and benefits realization.
Skills & Qualifications
- Bachelor’s degree required; advanced university degree preferred.
- Hands-on experience with AI development platforms (e.g., GitHub Copilot, AWS KIRO, Microsoft Copilot Studio).
- Strong understanding of ML, LLMs, generative AI, prompt engineering, evaluation, and safe-use patterns.
- Solid knowledge of software development, system design, API integration, and AI workflows linked to enterprise systems.
- Proven experience delivering compliant, high-value AI features in regulated payment environments.
- Excellent communication skills to clearly explain complex AI concepts to non-technical audiences.
- Leadership and change management skills with business development, strategic thinking, and problem solving.
- Desirable: Additional language skills in French, Spanish, or Portuguese (any level) are considered a plus.
- Comfortable working in a rapidly evolving technology environment.
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Why Join Edenred PayTech?
- Work in a pioneering fintech with leading-edge AI adoption and innovation.
- Join a collaborative, pragmatic, and impact-focused team.
- Opportunity to influence AI strategy across a global, data-rich payments platform.
Apply today to help us revolutionize payments and benefits with AI! Apply now and Vibe with Us!
The Edenred State of mind
We are a unique company. We are looking for new employees who will embrace the Edenred adventure with the same intensity and passion as we do. They will feel right at ease at Edenred because they like to push back the boundaries, try new things, constantly improve, win and grow. We need women and men who share our ambition, who are looking to perform, challenge us and themselves to move forward every day. We are looking for women and men who want to vibe with us.
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