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Job Title: AI Engineer
💰 Salary: £80-110k (DOE) + 10% bonus
📍 Location: Liverpool Street (3 office days/week)
📞 Industry: Telecoms
🛂 VISA sponsorship is NOT available
This is a rare chance to join a fast-moving telecoms business at the start of a genuine AI transformation. Not a centre of excellence. Not a pilot programme. Actual AI systems, in production, serving millions of customers across Europe.
What you'll build:
- A real-time voice AI system — customer verification and service, handling live calls autonomously before a human agent ever gets involved.
- An intelligent pricing agent — monitoring competitors, processing market signals, and recommending (or autonomously setting) tariffs across an expanding international eSIM product.
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Beyond those, there's a roadmap that includes real-time translation, fraud detection, and a goal of becoming a fully AI-native organisation. You won't be told what to build next — you'll help figure that out.
What we're looking for:
- Strong Python and experience shipping LLM-powered systems to production
- Hands-on RAG experience — chunking, hybrid retrieval, vector DBs (Pinecone, Azure Search)
- LLM frameworks: LangChain, LangGraph, LlamaIndex
- Agentic AI systems built and deployed (not just prototyped)
- Cloud-native: AWS, GCP or Azure + Docker/Kubernetes
- Voice AI experience (Deepgram, ElevenLabs, Whisper, Azure Speech) is a big plus — but we'll back the right engineer over the perfect skill match.
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Please note: VISA sponsorship is NOT available for this role.
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