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AI Product Lead
AI Product Lead
About the Business
Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.
- Oversight of £141.9 billion in customer investments (as of end March 2026)
- Offers:
- Financial advice
- Investment platforms
- Multi-asset investment solutions
- Discretionary fund management
- Structured into Affluent and High Net Worth segments:
- Affluent: Quilter Financial Planning, Quilter Investment Platform, Quilter Investors
- High Net Worth: Quilter Cheviot (including Quilter Cheviot Financial Planning), serving private clients, charities, trustees, and professional partners -Operates across the UK, Ireland, and Channel Islands
Quilter is transforming, modernising, and becoming more customer-centric, seeking bold, innovative minds to drive its ambitious future.
About the Role
Level: 5 Department: Chief Data Office Location: London or Southampton Contract Type: Permanent
This AI Product Lead role reports directly to the Head of AI and sits within the Chief Data Office. It requires technical expertise in Machine Learning and Generative AI, coupled with product leadership, project delivery, and stakeholder engagement to develop scalable, impactful AI solutions.
Key Accountabilities
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AI Product Strategy & Roadmap
- Define, own, and execute the AI product vision and roadmap
- Align use cases with business value and strategic objectives
- Translate business needs into AI problem statements and delivery plans
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Project & Delivery Management
- Lead end-to-end AI product delivery using agile methodologies
- Manage milestones, dependencies, and risks for timely and high-quality outcomes
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Value Realisation & Adoption
- Track product performance, business impact, and user adoption
- Continuously evolve AI solutions based on feedback and performance metrics
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AI Governance & Responsible AI Alignment
- Collaborate with AI Governance, Risk, Legal, and Compliance teams
- Ensure adherence to Quilter’s AI governance framework
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Model Risk & Evaluation Oversight
- Apply robust evaluation frameworks (accuracy, fairness, bias, explainability, hallucination monitoring)
- Support model validation prior to production deployment
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Stakeholder Engagement & Leadership
- Build collaborative relationships across business units, technology, and senior stakeholders
- Act as a trusted advisor, ensuring alignment, transparency, and execution
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Cross-Functional Collaboration
- Work with AI Scientists, Engineers, Product Owners, and business SMEs
- Ensure seamless AI solution delivery across the development lifecycle
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Leadership & Team Contribution
- Lead and mentor team members, fostering a high-performance and delivery-focused culture
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Third-Party Vendor Assessment & Due Diligence
- Provide technical and product leadership in evaluating AI vendors
- Support risk assessment, compliance, and secure AI adoption
About You
Qualifications
- Bachelor’s degree in a relevant field (e.g., Computer Science, Data Science, Engineering, Business, or similar)
- Advanced degree (MSc/PhD) in AI, Data Science, or a related field is advantageous but not required
- Certifications in AI/ML, Product Management, or Agile Delivery (e.g., Scrum, SAFe) are advantageous
Knowledge
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Strong understanding of:
- Machine Learning, Generative AI, and LLM-based solutions
- AI product lifecycle and delivery frameworks (agile methodologies)
- AI governance frameworks, model risk management, and regulatory compliance (GDPR, EU AI Act, FCA guidance)
- Evaluation techniques and performance measurement
- Third-party AI ecosystems and vendor integration
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Experience in:
- AI Product Management, AI Delivery Lead, or similar roles
- Delivering AI/ML/GenAI products from concept to production
- Agile project delivery (JIRA/Confluence) and backlog prioritisation
- Operating in regulated industries (preferably financial services)
- Contributing to AI governance, model validation, and risk management
- Evaluating and onboarding third-party AI vendors and solutions
Skills
- Strategic thinking – balancing innovation, delivery, and risk
- Excel in project management, planning, and organisation
- Strong stakeholder management and influencing skills across all levels
- Effective communication and presentation (including executive-level engagement)
- Ability to translate complex AI concepts into business-driven outcomes
- Collaborative, proactive, and delivery-focused mindset
- #LI-PM1 Contributor
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Inclusion & Diversity
Quilter promotes inclusivity and equal opportunities for all applicants, regardless of beliefs, culture, gender identity, ethnicity, sexual orientation, or disability. Our goal is a respectful, nurturing workplace where everyone can thrive.
Values
Do the right thing – Integrity-driven commitment to clients and communities.
Always curious – Seeking new ideas and experimenting to bring brilliant solutions for brighter futures.
Embrace challenge – High ambition fuels transformation and growth.
Stronger together – Open communication, empowerment, and constructive support to drive impactful decisions.
Core Benefits
- Holiday: 182 hours (26 days)
- Quilter Incentive Scheme – All employees eligible for performance-based incentives
- Pension Scheme – Non-contributory company plan with optional personal contributions
- Private Medical Insurance – Single cover standard, expandable to partner and children
- Life Assurance – Four times annual salary
- Income Protection – 75% salary (minus state benefits) after 26 weeks of absence
- Healthcare Cash Plan – Available to Jersey employees only
Flexible Benefits
Additional perks available via salary deduction formulation for UK employees
Quilter creates brighter financial futures by helping clients and families plan for the future, responding with innovation, support, and peace of mind. Join a team passionate about driving exceptional customer outcomes with care, creativity, and a strong culture of inclusivity.
We offer flexible working, including career-focused support for improving workload-life balance. Discuss options with our talent acquisition team for solutions tailored to your personal needs.
Equity & Accessibility: Quilter is committed to fair treatment during recruitment. All applicants are assessed blindly on their skills, qualifications, and potential, ensuring no biases influences hiring decisions. Accommodations, alternative format support, and accessibility inquiries are welcomed—reach out to our talent team.
We hope this opportunity interests you!
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