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If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.
We are seeking an AI Product Owner
In this fantastic role, you’ll own a flagship GenAI product that’s already positioned to help 200,000+ colleagues work smarter. You’ll shape the roadmap, lead a product team, and partner with engineering and customer success to deliver safe, scalable capabilities, right at the centre of HSBC’s Group AI strategy.
If you like building products that change how people work every day (with the right controls), this is a high-impact seat.
A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.
In this role, you will:
- Act as a Product Owner for the Productivity Suite serving 200,000+ colleagues across the bank.
- Own delivery and execution of key roadmap elements and shape the long-term product vision.
- Supervise Product Managers and analysts, providing oversight and direction to keep delivery cohesive.
- Create new features based on user feedback, MI and research, ensuring they’re cost-effective, supportable and reusable.
- Establish and maintain an effective requirements intake and backlog prioritisation process, working closely with engineering to define/refine requirements.
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To be successful in this role you should have the following skills:
- Extensive PO and relationship management experience, able to lead and manage a product end-to-end.
- Deep understanding of the product development lifecycle, including using data/MI to drive adoption and engagement.
- Knowledge of prompt engineering, LLMs, model safety and evaluation.
- Familiarity with large-scale transformation using analytics and AI/ML.
- Understanding of Risk/Compliance/Controls plus awareness of cybersecurity and data privacy threats in the LLM space.
If you are an HSBC Contractor and wish to apply to this role, click here.
To support you with putting your best foot forward for our internal opportunities, you are invited to take advantage of our CV and Interview workshops, hosted by our Talent Acquisition team. To find out more and register to attend please copy and paste this link into your browser - Register for CV and Interview workshops.
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Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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