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Company Description
FunnelUX is an AI-powered business platform that helps clinics, retailers, and service businesses grow faster by replacing multiple disconnected tools with a single integrated solution. The platform combines AI voice reception, AI chat, booking CRM, sales funnels, lead management, review automation, missed call recovery, follow-up automation, and marketing campaigns to ensure every inquiry is answered and every lead is nurtured 24/7. FunnelUX supports businesses in streamlining the customer journey from the first interaction through long-term retention, improving both efficiency and revenue. With features like smart booking, automated lead nurturing, AI-driven reviews, and analytics dashboards, FunnelUX enables organizations to build systems that scale instead of constantly chasing leads.
Role Description
The AI Solutions Intern will support the design, testing, and optimization of AI-driven workflows and automations within the FunnelUX platform in a remote internship role. Day-to-day tasks may include:
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- Assisting with configuration of AI voice and chat assistants
- Mapping customer journeys
- Helping set up CRM pipelines, lead nurturing sequences, and review automation flows
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The intern will collaborate with product, marketing, and customer success teams to analyze user requirements, document use cases, and suggest improvements to funnel performance and customer engagement. This role also involves:
- Researching AI and automation best practices
- Preparing internal documentation and simple training materials
- Contributing to data-driven insights and reports on campaign performance and system usage
Qualifications
- Ability to work with AI tools, automation platforms, or CRM systems, and interest in applying AI to real-world business problems.
- Basic understanding of customer journey mapping, sales funnels, or digital marketing concepts such as lead generation and follow-up workflows.
- Strong analytical skills for interpreting data, dashboards, and performance metrics, with attention to detail in testing and troubleshooting.
- Effective written and verbal communication skills for documenting processes, collaborating with cross-functional teams, and supporting clients or internal stakeholders.
- Comfort with remote collaboration tools and the ability to manage tasks independently in a distributed environment.
- Currently pursuing or recently completed a degree in a relevant field such as Computer Science, Information Systems, Business, Marketing, or a related discipline.
- Familiarity with conversational AI, chatbots, or workflow automation tools (e.g., Zapier, Make, HubSpot, or similar platforms) is a plus.
- Demonstrated curiosity, willingness to learn quickly, and interest in startups or fast-paced technology environments.
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