Changing Social
AI Workplace Transformation Lead
Bristol
Posted 19 days ago
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AI Workplace Transformation Lead
UK AI Workplace Transformation Lead
About the Role
The UK AI Workplace Transformation Lead is responsible and accountable for the successful leadership, management, quality, and delivery of the UK AIWT team.
Reporting to the Global AIWT Practice Lead, this role combines:
- Team leadership
- Commercial accountability
- Hands-on delivery (with ~30% utilisation in client delivery)
The role requires:
- Strong expertise in Microsoft 365, Power Platform, Copilot, and AI concepts
- Ability to connect AI capability to real-world business outcomes
What You'll Be Doing
Leadership
- Lead, coach, and develop a high-performing UK AIWT team
- Champion company values and consulting excellence
- Drive capability building in:
- Change management
- AI-integrated delivery
- Cross-functional collaboration
- Manage team skills and structure for scalability, growth, and future capability
- Support practice objectives alongside the Global Practice Lead
Business Impact
- Own and deliver revenue and delivery performance for the UK AIWT team
- Ensure quality, consistency, and speed of delivery across engagements
- Lead strategic client relationships, including:
- Account planning
- Growth strategy
- Delivery oversight
- Drive commercial growth, including:
- Upsell opportunities
- Pre-sales support
- Contribute to shaping service offerings, positioning AIWT as a key differentiator
Problem Solving & Innovation
- Support development of:
- Intellectual property
- Frameworks
- Scalable delivery models
- Contribute to strategic thinking on:
- AI, change, and advisory capabilities
- Monitor market trends (UK/EU) and evolve offerings in line with Microsoft and industry changes
- Establish the UK AIWT team as a thought leader through:
- Content creation
- Events
- Industry engagement
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Communication & Influence
- Represent the UK AIWT team at:
- Leadership
- Client and partner levels
- Act as the senior escalation point for:
- Complex client or internal challenges
- Provide leadership input to:
- Resourcing
- Delivery
- Operational forums
- Contribute to:
- Go-to-market messaging
- Thought leadership
- Strategic narratives
What We're Looking For
Experience
- Proven leadership in managing high-performing consulting or delivery teams
- Strong background in:
- AI Workplace Transformation
- Change management or consulting
- Experience with:
- Microsoft 365
- Power Platform
- Copilot and related technologies
- Demonstrated ownership of:
- Revenue
- Delivery performance
- Business growth
Technical & Domain Knowledge
- Strong understanding of:
- Microsoft 365 ecosystem
- Power Platform
- Copilot Studio
- Working knowledge of:
- AI concepts
- Large Language Models (LLMs)
- Applied machine learning
- Understanding of:
- Governance
- Operating models
- Enterprise AI adoption strategies
- Ability to connect AI capabilities with tangible customer outcomes
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Skills & Competencies
- Leadership and team development capabilities
- Commercial awareness and growth mindset
- Excellent stakeholder engagement and influencing skills
- Strategic thinking to translate vision into delivery
- Problem-solving and innovation mindset
- Confident communication at senior/executive levels
- Proactive, solutions-focused and "can-do" attitude
Core Competencies
- Leadership & Team Development: Builds, develops, and scales high-performing teams
- Business Impact: Drives revenue, delivery excellence, and client growth
- Communication & Influence: Engages and influences senior stakeholders effectively
- Problem Solving & Innovation: Leads new ideas, services, and approaches
- Strategic Thinking: Aligns AI capabilities with business/market outcomes
Why Join Changing Social?
- Growing UK & US company
- Values-led, people-first culture
- Opportunity to grow, influence, and develop with the business
- Fully remote (UK-based) with trust and flexibility
- 25 days annual leave (+8 bank holidays, flexible options)
- Additional leave for long service (up to 5 extra days)
- Pension scheme
- Health Cash Plan (Medicash) covering:
- Dental
- Optical
- Physio
- Mental health support
- Smart Hive perks, discounts, EAP, and wellbeing tools
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Skills
Team Leadership
AI Workplace Transformation
Microsoft 365
Power Platform
Microsoft Copilot
Change Management
Commercial Management
Stakeholder Engagement
Strategic Planning
Pre-sales Support
LLMs
Applied Machine Learning
Enterprise AI Adoption
Governance
Operating Models
Problem Solving
Location