Serco Plc
Air Traffic Control Officer

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Air Traffic Control Officer (AD)
Hawarden Airport, CH4 0DR
Permanent, Full time, 39.5 hours per week (shift work)
Salary up to £59,245 per annum depending upon experience (See Note 1)
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
As part of our longstanding partnership with Airbus we provide the Air Traffic Control function for Hawarden Airport, which is a key component in the production of the Airbus fleet. We have an exciting opportunity for an Air Traffic Control Officer to join our team based at Hawarden Airport.
You will provide Aerodrome Instrument (ADI) Air Traffic Control Services, adhering to relevant regulatory and company standards and procedures, within complex airspace in the Hawarden area of responsibility.
The role requires flexibility and the ability to work shifts, which include early starts, late finishes (no night shifts) and weekend shifts, to meet the operational requirements of the airport.
The nature of this work requires the post holder to establish and maintain effective working relationships: with all departments within the Airport; with the Customer and/or customer representatives; with external agencies, specifically regulatory bodies, such as the CAA and with other relevant stakeholders.
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Essential Qualifications:
- A UK CAA Aerodrome Control Rating (ADI) with current TWR Endorsement. Student licences only may be considered.
- ICAO English Language Proficiency Certificate at Level 5 or higher.
- A Current UK CAA Class 3 medical certificate.
Desirable Qualifications:
- Full or Restricted Meteorological Observers Certificate
- OJTI Endorsement
Note 1: Whilst this is a single rated position, we welcome applications from ATCOs holding both an Aerodrome Control Rating (ADI) and an Approach Control Surveillance (APS) rating with or without a current endorsement who would be interested in a single rated position with the possibility of further training in the future and a salary increase accordingly.
What we offer:
- Competitive salaries with annual reviews.
- Up to 6% contributory pension scheme.
- 35 days Annual Leave Allowance (inclusive of Public Holidays).
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme, free flu vaccines and more.
- Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure, and Hospitality discounts.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.


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A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.defencejobs
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