WHSmith
Airside - Sales Assistant
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# Jobs – Sales Assistant (Part-Time) 15 Hours a Week
Working Hours
- 15 hours per week
- Working Saturdays and Sundays (5am–1pm)
About the Role: Sales Assistant
As a Sales Assistant, you’ll provide exceptional customer service, operate independently or as part of a team, and help maintain our high store standards. We aim to create an environment where you, our customers, and your colleagues are all proud to be part of our journey.
Key Responsibilities
- Deliver exceptional customer service to every guest
- Manage stock replenishment and ensure stores remain tidy and inviting
- Meet high standards of display and visual merchandising for easy navigation
- Collaborate effectively as part of the team and support colleagues
What We’re Looking For
- A real passion for customer experience
- Confidence in team communication
- Motivation to achieve outstanding standards
- Adaptability to meet company behaviours and goals
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Airport Requirement Guidelines
To gain an airport pass, you’ll need:
- 5 years continuous references, either from:
- Employment (gap-free)
- Education (gap-free)
- CRB Checkcompleted by WHSmith (if shortlisted)
- Photographic ID (e.g., passport or UK driving licence)
Our Reward Package
- Competitive salary with a pension scheme and salary sacrifice options (cycle-to-work scheme)
- Paid annual leave
- Employee discounts from partners like WHSmith and beyond
- Wellbeing support: Access to our Employee Assistance Programme (available for mental health, financial or physical concerns)
- Special offers from retail partners (e.g., dining, entertainment, travel)
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Our Story
Since our founding, WHSmith has grown relentlessly—especially across airports, hospitals, rail stations, and motorway service areas—offering essentials to almost any commuter or traveler.
Our InMotion brand, a leader in digital accessories, is expanding rapidly, ensuring dynamic customer experiences.
With collaborations like M&S and Costa Coffee, we’re enhancing our offerings, seating ready to transform life’s small moments into better journeys.
We Value Inclusion
As an inclusive employer, we celebrate diversity and want every colleague to feel welcomed, empowered, and truly themselves. Our goal is to make every journey better.
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