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WHSmith

Airside - Sales Assistant

Horley
Posted about 1 month ago
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Sales Assistant at WHSmith

As a Sales Assistant, you’ll provide exceptional customer service, working independently or as part of a team to uphold our store standards. Our customers and colleagues should leave proud of the experience they share with us.


Airport-Site Requirements

To qualify for an airport location, you’ll need to meet the following conditions:

  • 5 years’ continuous references – You must provide 5 years’ worth of employment or education references without any gaps to gain an airport pass.
  • Criminal Records Bureau Check – Completed by WHSmith if your application is successful.
  • Photographic ID – Must include a passport or a UK driving licence.
  • Working Hours – 22.5 hours per week, with shifts starting as early as 4am and ending as late as 10pm, including weekends. Flexibility is a must.

What Being a Sales Assistant Involves

Your key responsibilities will include:

  • Delivering exceptional customer service to every visitor.
  • Stock replenishment and ensuring the store remains tidy, engaging, and easy to navigate for shoppers.
  • Maintaining high standards of display and visual merchandising to enhance the shopping experience.
  • Collaborating with colleagues and supporting your team effectively.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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What Our Stores Seek

Successful candidates will ideally exhibit:

  • A genuine passion for customer satisfaction, ensuring every interaction is exceptional.
  • Confidence in clear and effective communication with teammates.
  • A determined attitude toward achieving high standards and meeting company goals.
  • Adaptability to embrace changing priorities and push store performance.

Rewards & Benefits

At WHSmith, we celebrate your commitment to making our stores a success:

  • Competitive salary + bonus opportunities to boost earnings.
  • A pension scheme and cycle-to-work scheme to support financial growth.
  • Paid annual leave in line with UK terms.
  • Employee rebates and special offers across retail partners—váring from meals, cultural outings, or movie fees—making every reward feel personal.
  • An Employee Assistance Programme (EAP) providing mental health, financial advice, and physical well-being support.

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About WHSmith

Witch a centuries-long legacy, WHSmith continues to scale across airports, hospitals, train stations, and motorway services. Our goal? To make life’s journeys far better.

Our InMotion brand, now a leader in digital accessories, ensures customers always connect in style—whether surfacing cutting-edge tech or streamlining daily routines.

Through partnerships with household names like Marcs & Spencer and Costa Coffee, we infinite the value of each visit, ensuring everyone feels and finds what matters.

At WHSmith, we’re proud of our inclusive culture. Diversity, kindness, and mutual respect aren’t just words; they’re at the heart of who we are—and who we strive to grow into together.

Would you enjoy shaping this with us?

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Skills

Customer Service
Stock Replenishment
Visual Merchandising
Communication
Teamwork
Adaptability

Location

Horley, England, United Kingdom

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