SEVERN TRENT
Alarm Receiving Centre Operator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Business Unit: Chief Engineer
Division: CE HS Health Safety Security & Wellbeing
Pay Grade Level: Level 1 - Customer / Operational Frontline
Post end date: 30 - Jul - 2026
Salary Range: £25,877.80 to £38,063.51
Role Type: Full Time Contract
Recruiter: Stephen Keye
Manager Name: Danielle Cashmore
We are seeking a proactive and highly motivated Alarm Receiving Centre Operator to join our Protective Security Operations Centre. This role plays a critical part in protecting our operational assets by monitoring alarms, CCTV, and access control systems across multiple critical sites.
You will be responsible for responding to incidents in real time, ensuring appropriate actions and escalations are taken in line with company procedures and regulatory requirements.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Monitor CCTV, intrusion detection, and security systems across critical infrastructure
- Respond to alarms, triggers, and inbound communications
- Escalate incidents to internal teams and external agencies, including emergency services
- Accurately record incidents, actions, and system faults
- Manage access control requests for secure locations
- Support system testing, fault identification, and continuous improvement
- Maintain compliance with procedures, legislation, and information security standards
About You
We are looking for an individual who:
- Has experience within a control room, security operations, or similar environment
- Demonstrates strong decision-making skills under pressure
- Can manage multiple priorities in a fast-paced setting
- Has excellent communication and report-writing skills
- Is IT literate and confident using security systems
- Works effectively both independently and as part of a team
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience with CCTV, access control, or intrusion detection systems
- SIA CCTV licence (Public Space Surveillance)
- Experience within utilities or critical infrastructure environments
- Security clearance (or willingness to obtain)
Why Apply?
- Opportunity to contribute directly to the protection of critical infrastructure
- Develop specialist skills in a professional security operations environment
- Work within a supportive and collaborative team
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills