AccorHotel
All-day Dining Server (Casual 0-hour Contract), The Savoy Hotel
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
All-day Dining Server (Casual 0-hour Contract), The Savoy Hotel
Casual Server – Food & Beverage, Gallery
Inspired & supported by: Restaurant General Manager
About The Savoy
The Savoy is one of the world’s most iconic hotels. We are the original British luxury hotel, opened in 1889, and have a reputation for outstanding service excellence. We blend our rich history with innovation, hosting royalty, world leaders, and acclaimed figures from stage and screen.
Today, we create special memories for our guests by delivering the very best in five-star luxury hospitality. Our award-winning, colleague-centric culture differentiates us in the luxury market. We offer:
- Competitive salaries and benefits
- Outstanding career development opportunities (globally within Fairmont)
- Recognition as Top Ten Best Places to Work 2025 (Sunday Times)
- HR Team of the Year and Talent Development Team of the Year (2025)
Your Purpose
As a Casual Server, you are an ambassador for exceptional service—the hallmark of The Savoy’s food and beverage experience.
Your Accountability
- Delivering memorable and professional 5-star service
- Guiding guests with enthusiasm about our F&B offerings
- Ensuring adherence to standards, policies, and luxury guest experience protocols
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Creating extraordinary service experiences in alignment with industry benchmarks
- Engaging with guests across dining services including:
- Breakfast
- Afternoon tea
- Evening dining
- Providing informative and enthusiastic menu assistance
- Managing reservations to capture all guest details
- Driving revenue through upselling and innovative promotional ideas
- Sharing F&B knowledge, offers, Savoy history, and hospitality insights
Salary & Offer
£18.70 per hour (including service charge)
Qualifications
Essential
- 1-2 years of experience in serving or hospitality (preferably in luxury settings)
- Profound passion for understanding and delivering 5-star hospitality
- Strong ability to build rapport, read guest needs, and adapt interactions
- Agility and problem-solving skills—critical to real-time resolutions
- Upholding courtesy, calm, and professionalism under pressure
- Thriving in fast-paced, often high-demand environments
- Willingness to collaborate as part of a team
- Flexibility to work:
- All shifts, including weekends and holidays as required
- Across day service operative schedules (breakfast/lunch/afternoon tea/evening)
- In diverse roles, supporting multiskilling for guest and operational needs
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Communications
- Fluency in written and spoken English (indispensable for guest interactions)
Desirable
- Basic operability in:
- POS systems
- OpenTable (reservation platform)
- Industry credentials (e.g., WSET levels)
Benefits & Perks
- Competitive salary, pension, and accrued holiday
- Exclusive discounts at:
- Savoy, Fairmont, Raffles, and Accor hotels (friends & family rates inclusive)
- 50% off o American & Beaufort Bars, afternoon tea, spa, florist, and select Gordon Ramsay restaurants
- 20% off at other Gordon Ramsay restaurants and Restaurant 1890
- Access to:
- Colleague restaurant
- On-site interfaith prayer room
- Savoy gym and wellness room
- Convenient laundry services for colleagues
- Complimentary local F&B and retail discounts
Job Details
- Department: Food & Beverage
- Category: Luxury hospitality
- Employment Type: Permanent
- Schedule: Casual rotations with flexibility to support peak periods
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location