EMED Group
Ambulance Care Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Ambulance Care Assistant – Full-Time (Thurmaston, Leicestershire)
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll help those in need, making their lives easier and knowing your work makes a meaningful difference.
About the Role
Your primary responsibility is transporting elderly, sick, and vulnerable service users to/from medical appointments and healthcare facilities. You may work as part of a two-person team or independently.
Key Tasks:
- Transport patients alone or with a colleague within operational hours (5am–midnight, including weekends).
- Assist in lifting, securing, and moving patients in/out of ambulances.
- Transfer patients between beds, stretchers, and hospital chairs (including flights).
- Handle end-of-life transportation with empathy and care.
- Communicate effectively with patients, relatives, and medical staff during transfers.
- Ensure ambulances remain safe, clean, and tidy.
- Support patients with challenging behaviour or mental health needs.
- Assist with handover of patients to healthcare providers or families.
Requirements: Must work on an 8-hour rota (5 shifts per week), hold a full UK driving licence, and be physically fit for patient handling.
Benefits
EMED Group offers a diverse range of benefits to support your health, wellbeing, and financial security:
- Health & Financial Security
- £5,000 life assurance for financial protection.
- 24/7 GP consultations and prescription access.
- 2nd medical opinions following diagnoses.
- Cash-plan benefits (protection for illness, dental/optical, chiropody).
- Emotional & Physical Support
- Mental health consultations.
- Physiotherapy sessions.
- Legal advice (domestic, motoring, personal injury).
- Financial guidance (retirement planning, tax savings, state benefits).
- Social & Recognition Rewards
- Long Service Recognition Scheme (extra annual leave after 5 years).
- Internal recognition scheme with financial rewards leading to an annual event.
- Refer a Friend incentive scheme.
- Practical Support
- Paid holiday entitlement.
- Pension scheme participation.
- Blue Light Card for discounts/transport privileges.
- Free uniform provided.
- Flu vaccinations available.
- Employee Assistance Programme (EAP).
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Patient Care: Demonstrate empathy, patience, and a calm demeanour in all situations.
- Safety & Compliance: Adhere to NHS and company transport protocols.
- Teamwork: Collaborate with drivers, healthcare professionals, and colleagues.
- Mobility: Be comfortable driving across Leicestershire and surrounding areas.
- Physical Fitness: Lifting, bending, and assisting vulnerable patients throughout shifts.
Person Specification
Must-Haves
✅ License & Driving: Full UK driving licence with no more than six penalty points. ✅ Fitness: Physically fit to handle patients and move stretchers. ✅ Teamwork: Strong collaboration skills in high-pressure environments. ✅ Resilience: Ability to adapt to emotional scenarios (e.g., illness, end-of-life support). ✅ Communication: Clear verbal/written skills for interacting with patients, families, and staff. ✅ Regulatory Background Checks: Willingness to undergo Enhanced DBS (company-funded) and investigations.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Agreeables
🔹 Flexibility to work weekend and rotational shifts. 🔹 Familiarity with Leicestershire geography. 🔹 Proven commitment to patient care (formal qualifications a plus but not mandatory).
Private Information
"Full employment history verification may be requested via HMRC records during pre-employment checks."
Our Values
We operate as one team, delivering excellence in patient care while embracing diversity and equality.
🌿 Collaborative: Unified work ethic focused on patient/customer needs. 🔄 Agile: Continuous learning and adaptability. 💪 Reliable: Integrity, accountability, and trustworthiness in all tasks. ⚡ Empowered: Confidence to contribute and excel.
About EMED Group
The largest NHS Patient Transport Partner in the UK, operating 4,000+ colleagues across 60 depots. We provide:
- Patient care transport for NHS/independent providers.
- Secure mental health transfer services.
- Efficient medical courier solutions.
Our mission is to enhance community wellbeing through inclusive, high-quality transport services.
Equality & Inclusion Commitment
EMED Group fosters an environment where every individual feels respected and engaged. We prioritize: ✓ Fair recruitments. ✓ Anti-discrimination policies. ✓ Diverse representation in high-quality service delivery.
A fantastic opportunity to be part of healthcare support – apply now and make a difference!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location