EMED Group
Ambulance Fleet Assistant
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Ambulance Fleet Assistant
Ambulance Fleet Assistant (AFA) – Leicestershire
Location
This full-time role is based across our depots in Thurmaston, Kibworth, and Loughborough.
About the Role
We are seeking a dedicated Ambulance Fleet Assistant (AFA) to ensure the full mechanical and ancillary equipment compliance of our fleet vehicles. The role requires you to:
- Monitor and maintain scheduled mechanical and ancillary equipment ensuring timely repair of reported defects.
- Update the fleet management system (Fleetcheck) daily to reflect completed maintenance.
- Manage Vehicle Off-Road (VOR) incidents, ensuring defects are cleared with supporting documentation uploaded.
- Coordinate scheduled and non-scheduled maintenance, repairs, and parts stock management.
- Conduct vehicle deep cleans to a high standard and complete associated documentation.
Hours: 37.5 hours per week (08:30–16:30), Monday to Friday.
Duties & Responsibilities
- Repair, service, and maintain vehicles/equipment as per manufacturer guidelines, including:
- Topping up fluids (e.g., washer fluid)
- Conducting oil changes
- Replacing bulbs and wipers
- Ensuring compliance with Health & Safety and COSHH regulations
- Schedule and perform high-standard vehicle deep cleans, completing all necessary documentation.
- Promptly clear any vehicle defects, supplying supporting paperwork.
- Require vehicles returned to service only when repaired to a safe standard.
- Maintain stock levels of basic spare parts and replenish as needed.
- Advise the Fleet Management Team if a vehicle cannot be safely repaired.
- Report any incident-involved equipment to the Fleet Management Team.
- Ensure de-kitting/decommissioning and inventory logging of vehicles for disposal.
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Requirements
- Hold a full (manual), valid UK driving licence with less than 6 penalty points.
- Demonstrated experience in practical and mechanical skills.
- Ability to maximise vehicle cleanliness to a professional standard.
- Strong customer-facing skills with a positive, professional attitude towards colleagues.
- Excellent organisation and time management, with the ability to work to tight deadlines and act independently.
- Flexible and collaborative with strong teamwork skills.
- High drive, determination, and motivation to meet business targets.
Values We Embrace
- Collaborative: Working as a united team to best serve patients, passengers, colleagues, communities, and the planet.
- Agile: Actively listening, learning, and adapting for operational improvement.
- Reliable: Keeping promises, taking responsibility, and maintaining integrity.
- Empowered: Being confident and committed to delivering high-quality service.
Benefits Package
Our comprehensive benefits include:
- Life Assurance: £5,000 financial protection for colleagues and their families.
- Company Sick Pay: Full pay for 20 days after 2 years’ service.
- 24/7 GP Access: Online/phone consultations and prescription services.
- Second Opinion Medical Support: Available where diagnosis or treatment is uncertain.
- Health & Wellbeing Benefits:
- Hospital Cash Plan with illness protection.
- Dental, optical, and chiropody coverage.
- Mental health consultations.
- Physiotherapy advice.
- Legal support for motoring/general advice.
- Financial guidance on retirement planning & state benefits.
- Long Service Recognition Scheme: Increased annual leave after 5 years (and subsequent intervals).
- Internal Recognition Scheme: Financial rewards for dedication and achievement, culminating in an annual appreciation event.
- Refer a Friend Scheme: Financial incentives for successful recruitment.
- EMED Foundation: Local community support initiatives.
- Pension Scheme – providing financial security for the future.
- Blue Light Card – Enhanced access to services.
- Uniform Provided – ensuring comfortable, professional attire.
- Employee Assistance Programme (EAP): Access to on-demand mental and physical health support.
- Annual Flu Vaccinations: Offered via an internal campaign in Autumn/Winter.
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About EMED Group
As the UK’s largest Patient Transport and Care Partner to the NHS, with ≈4,000 colleagues across 60 depots, we supply critical services including:
- Ambulance and medical transport
- Secure mental health support
- Medical courier services
EMED Group is committed to equality, diversity, and inclusion, valuing all employees and ensuring an inclusive, safe, and rewarding work environment.
"At EMED, we take pride in empowering our teams to deliver exceptional care, shaped by reflection, collaboration, and commitment."
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