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Analyst, Account Management – BIN Sponsorship & Banking as a Service
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realise their greatest potential.
Title & Overview
Analyst, Account Management (BIN Sponsorship & Banking as a Service – BaaS) An opportunity to join an agile team delivering significant value to the UK&I business and fintech ecosystem.
This role focuses on identifying and nurturing partnerships with organisations enabling BIN Sponsorship and Banking as a Service (BaaS) models for new-to-market fintechs and businesses. Working closely with Director, BIN Sponsorship & Banking as a Service, you’ll support rapid operational and technical problem-solving while strategically managing commercial relationships.
About the Role
Reporting to the Director, BIN Sponsorship & Banking as a Service, this position involves:
- Collaborating with internal stakeholders across Mastercard (such as Sales, Risk, Franchise, AML, Finance and Legal) and external partners to deliver seamless solutions for fintech propositions.
- Supporting new market payment solutions by coordinating with account managers, handling daily operational activities, and driving commercial strategy.
- Developing long-term partnerships with key BIN Sponsors and BaaS providers while ensuring compliance with Mastercard rules and obligations.
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Core Responsibilities:
Customer & Partnership Management
- Build and maintain strategic relationships with high-growth fintechs and banking partners.
- Manage the operational and commercial relationships of high-value BIN Sponsorship and BaaS clients.
- _support customer onboarding and day-to-day operations, ensuring smooth delivery of new payment products.
Compliance & Risk Mitigation
- Ensure strict adherence to Mastercard rules and navigate internal manuals for client guidance.
- Coordinate with regulatory teams (AML, Risk, Finance and Legal) to resolve compliance challenges.
Business & Opportunity Development
- Identify new growth opportunities and assist in preparing business cases and commercial proposals (for new and renewal clients).
- Support negotiations between Mastercard and partners to align incentives and strategies.
- Streamline workflows by identifying operational gaps and recommending process improvements.
Problem-Solving & Collaboration
- Lead cross-functional projects to resolve client challenges efficiently with obstacle-solving speed and creativity.
- Act as the main point of contact between Mastercard’s internal teams (BDF, Risk, Franchise, etc.) and customers.
Process Optimisation
- Continuously enhance account management processes to improve productivity and client satisfaction.
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All About You
Mastercard seeks a results-driven team player with: ✅ A natural curiosity, original thinking and a strong passion for solving complex business problems. ✅ Deep knowledge (or willingness to learn) about the global payments ecosystem, particularly fintech and BaaS challenges. ✅ Exceptional relationship-building skills to manage multiple stakeholders internally and externally. ✅ Disciplined prioritisation to handle high-impact projects, multiple clients and urgent deadlines effectively. ✅ Adaptability in a dynamic environment—driven to work autonomously while contributing collaboratively. ✅ Composure under pressure—technical edge with the ability to employ independent decision-making when needed.
Corporate Security Responsibility
At Mastercard, every employee shares responsibility for information security. As part of this role, you will:
- Comply with Mastercard’s security policies and best practices.
- Maintain strict confidentiality of sensitive data at all times.
- Immediately report any suspected security incidents or breaches, and complete all mandatory annual security training.
It is a non-negotiable requirement that all job responsibilities prioritise protecting Mastercard’s assets, networks, and information. Failure to adhere to these obligations may result in disciplinary action, up to and including termination of employment.
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