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Croydon Council

Anti Social Behaviour Officer

London Borough of Croydon
£42k – £43.7k/yr
Posted 2 months ago
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Salary range: Grade 9 £42,060 - £43,680 (pro rata) p.a. plus fantastic benefits Contract: Permanent  Hours of work: 18 hours per week  Location: Croydon

We are seeking an Anti-Social Behaviour Enforcement Officer to join our anti-social behaviour team in this varied and rewarding role that will help to make a real difference to the lives of those experiencing anti-social behaviour in Croydon. You will investigate reports of nuisance, harassment or anti-social behaviour (ASB) referred by the Housing department and take appropriate enforcement action to prevent further escalation of the ASB. You will support residents and members of the public by directing them to the appropriate Agency to action their complaint. Including Housing Associations, the Police and Legal representatives.

You will be adept at dealing with members of the public, have excellent communication skills and a proven commitment to customer care, you will understand issues in relation to crime and ASB with a good knowledge of ASB legislation. You will be confident at taking appropriate action and making an immediate impact. It is essential that you have extensive liaison and partnership building skills with external and internal agencies and a working knowledge of IT and ASB recording systems.

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You will attend meetings across the Community Safety Team and assist with administrative duties for the meetings including minute taking.

The role is part time two and a half days per week.

In addition, you will have a full clean driving license and access to a car to carry out your duties.

To view the Anti Social Behaviour Officer  role profile please Click here [https://drive.google.com/file/d/10sdYHOvkB2GE6g1JL2O9hGbYrlcQnRN4/view?usp=drive_link].

Croydon Council’s priorities

The Council balances its books, listens to residents, and delivers good sustainable services

  • Get a grip on the finances and make the council financially sustainable
  • Become a council which listens to, respects and works in partnership with Croydon’s diverse communities and businesses
  • Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors
  • Ensure good governance is embedded and adopt best practice
  • Develop our workforce to deliver in a manner that respects the diversity of our communities

Key business plan outcomes:

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  • Croydon is a place of opportunity for business, earning and learning
  • Children and young people in Croydon have the chance to thrive, learn and fulfil their potential
  • Croydon is a cleaner, safer and healthier place, a borough we’re proud to call home
  • People can lead healthier and independent lives for longer
  • Croydon Council’s new ways of working

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. 

Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

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Skills

Anti-social behaviour enforcement
Communication skills
Customer care
Partnership building
Liaison
IT proficiency
ASB legislation knowledge
Minute taking
Administrative duties
Conflict resolution

Location

London Borough of Croydon, England, United Kingdom

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