Cinnamon Care Collection
Apartment Services Co-Ordinator
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Apartment Services Coordinator
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
£34,000 Per Annum Plus Company Benefits
Full-time hours
A Top 20 Care Home Group 2026!
Awarded 'One Of The UK’s Best Companies To Work For
Please note, we are unable to offer sponsorship for this role
Eden Court is a deluxe Retirement Village, located in Battersea SW11, boasting 28 luxury independent apartments and a 71 bedded nursing, residential and dementia care home.
We have an exciting opportunity to work alongside and support the owners of the apartments at Eden Court to ensure that they live a fulfilling life.
Role Overview
The Apartment Services Co-ordinator will meet regularly all our owners to discuss, research, plan and book a full schedule of events internally. You will be hosting these ensuring every event runs smoothly. Hours of work for this role are generally 9am-5pm but you will need to be flexible to support evening and weekend events as necessary.
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As part of this role you will oversee the owner move-in process to the apartment to ensure that each owner has a successful move-in and transition to life in his or her new home whilst feeling supported and secure.
Key Responsibilities
- To organise and prepare in detail a programme of events from initial planning and discussion with owners, ensuring every aspect of the event planned meets the needs of the Apartment owners.
- To minute, prepare, and distribute any documents from meetings in which the Apartment owners are fully involved.
- To consider the varied needs of the Apartment Owners when planning events.
- To negotiate with other members of the Eden Court Team where necessary and appropriate – maintenance, hospitality and catering.
- Develop and conduct an owner and family orientation to Eden Court.
- To work 5 days out of 7 which will include some weekends and evenings with ad hoc flexibility as required to meet the needs of the Apartment Owners.
- Conduct well-being checks with every apartment owner at least monthly or more frequently as required.
- Oversee and assist with events as appropriate and in agreement with the Village Manager.
- To offer service at the restaurant/ bar and manage events.
- To support apartment owners with the purchase of essential supplies in emergency situations.
- In the absence of a hostess to serve lunches in the restaurant/ bar
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Benefits
Our team member benefits include:
- Paid Breaks
- Uniforms
- Staff Meals
- Nest Pension
- Employee Assistance Programme
- Care Workers Charity
- ‘Spice of Life’ – Discount Retail Scheme
- Cycle Scheme
- Eye Care
- Refer a Friend Scheme
- Reward Vouchers
- Quarterly & Annual Company Recognition Awards
Requirements
We are looking for someone with a compassionate, caring nature, calm under pressure with an enthusiastic and creative approach to this role. Good organisational and IT skills are required.
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