Sectra
Application Specialist - Sectra Medical
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Application Specialist - Sectra Medical
Application Specialist – Sectra (UK & Ireland)
Are you a service-minded problem solver with a customer-centric mindset and strong communication skills? Do you want to leverage your expertise in IT to help patients and healthcare professionals derive the most value from medical imaging solutions?
Sectra, a world-leading provider of IT systems for managing medical images, is seeking an Application Specialist based in the UK & Ireland. We empower healthcare systems to deliver more efficient diagnostics and improved care outcomes—ensuring our products are used optimally is just as critical as their development.
About the Role
Our Application Specialists are trusted experts who optimize how our customers unlock the full potential of Sectra’s applications. Responsibilities include:
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Training & Onboarding
- Conducting on-site, web-based, and classroom training for customers and end users.
- Supporting new site deployments and analysing workflow best practices.
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Knowledge Sharing & Collaboration
- Creating internal and external documentation to aid user adoption.
- Working closely with Professional Services, Technical Support, and Sales to provide application expertise.
- Delivering global training—including Radiation Dose Management System deployments in hospitals.
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Customer Advocacy
- Serving as the primary point of contact for all application queries from customers and internal teams.
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Process Improvement
- Assisting customers with workflow analysis and business process enhancements to boost efficiency.
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Operational Support
- Collaborating directly with customers, end-users, and internal stakeholders to ensure seamless IT solutions adoption.
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Your role will involve direct patient impact, where the systems you help deploy and train directly contribute to better care outcomes.
Life at Sectra
As part of the Dev Ops organisation, you’ll operate at the intersection of software development and customer success. Your contributions ensure that our analytics products are deployed efficiently, helping Sectra fulfill its mission: creating benefits for life.
Our workplace is recognised for its transparency, personal growth, and collaborative culture. We’re proud to be part of an international team, offering opportunities to engage with diverse environments and cultures.
What We Offer
✔ A dynamic team with colleagues who enjoy both professional excellence and fun at work. ✔ An inclusive environment where your voice is valued, and your work makes a direct positive impact. ✔ Alignment with products that transform healthcare and save lives. ✔ Technologically advanced systems prioritising patient safety and streamlined workflows. ✔ Hands-on mentorship and ongoing professional and personal development.
"Train for Skill. Hire for Attitude"
At Sectra, we prioritise your ability to learn, adapt, and thrive over rigid experience requirements.
Key Aptitudes We Look For
- Learning Agility: Willingness and ability to grasp new information quickly and take on diverse tasks.
- Analytical Mindset: Strong capability to break down problems and find effective solutions.
- Communication Skills: The power to engage stakeholders clearly, collaborate selflessly, and resolve conflicts constructively.
Requirements
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To succeed as our Application Specialist, we need candidates with:
Essential
- Degree: Bachelor’s or Master’s in Radiography/Medical Physics, or equivalent with a strong academic record. OR Clinical background, such as a radiological nurse or technician, demonstrating hands-on healthcare expertise.
- English Proficiency: Fluent verbal and written communication skills.
- Soft Skills:
- Customer service excellence (expectations are customer-focused, both internal and external).
- Exceptional interpersonal (speaking, listening, writing) and presentation skills.
- Passion for Healthcare IT:
- Strong interest in usability and advancing radiological technology solutions.
Ideal (Nice-to-Have)
- Industry Experience: Previous role as an Application Engineer or in a Radiation Protection capacity.
- Multicultural Competency: Fluency in additional languages, experience with international teams/cultures.
- Personal Fulfillment: Engaging in hobbies such as music, sports, or horseback riding could add a satisfying facet to team culture.
Next Steps
We recruit on an ongoing basis, so we encourage you to apply at your earliest convenience. A background security check may be part of our recruitment process if selected.
Situated in the UK & Ireland, this role offers the chance to make a tangible impact in patient care while growing within an innovative healthcare IT company. Let’s create diagnostic excellence together.
Learn more about our recruitment process → (hyperlink placeholder)
Questions about background screening? Contact the responsible hiring team.
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