LevelUP HCS
Application Support Analyst
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Summary of the Role:
We are looking for a proactive Application Support Analyst (Technical) to support and enhance a range of business-critical applications and technology services. The role combines application support, technical troubleshooting, automation, stakeholder engagement, and project delivery within a fast-paced financial services environment.
Key Responsibilities:
- Provide Level 1 and Level 2 support for business applications and SaaS solutions.
- Coordinate with third-party vendors for advanced support and issue resolution.
- Support application and infrastructure upgrades and security remediation activities.
- Develop and maintain automation scripts using PowerShell and Python.
- Perform daily operational checks and coordinate timely issue resolution.
- Manage support and enhancement requests for internally developed applications.
- Build strong relationships with business stakeholders and ensure high service quality.
- Troubleshoot incidents and manage service and change requests through defined processes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Project Involvement:
- Participate in and lead technology projects where required.
- Support delivery against agreed scope, timelines, budget, and quality objectives.
- Facilitate collaboration across technical and business teams.
- Identify opportunities to improve business processes and workflows.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Required Experience & Qualifications:
- Higher Education qualification (Degree or equivalent) or relevant professional experience.
- CompTIA A+ certification or equivalent technical certification.
- Minimum 3 years of experience in a similar technical support or business systems support role.
- Experience working independently and managing competing priorities.
Technical Skills:
- Windows Server administration
- Microsoft SQL Server
- Oracle Database
- Unix/Linux environments
- PowerShell scripting
- Python development
- Public Key Infrastructure (PKI)
- Cloud technologies and concepts
- Understanding of AI applications in IT support
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location