Lawrence Harvey
Application Support Analyst
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Job Title
A global Insuretech are looking to expand their team in London. Our client is currently looking for an Application Support Analyst with a background in either insurance or financial services to realize their own vision on how Application Support should be done this is about bringing unique ideas to the table, not working to a specification.
About the Role
There is no better time for an ambitious Application Support Analyst to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business outcomes.
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The successful applicant will lead their application support and be the first point of contact for customers for any Support request. Ensure tickets raised are managed and closed effectively to the customers’ satisfaction and SLAs are met.
Requirements
- Proven experience within Service desk, at least 3 years
- Experience within SQL is important
- Experience resolving issues related to Windows 11, Mac OS X, Microsoft 365, and common enterprise applications.
- Knowledge and experience of insurance or more general financial services is a plus also someone who is comfortable in dealing with stakeholders.
- Must have right to work in the UK
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Job Details
- Salary: £60,000 per year
- Location: London hybrid 3-4 days in office
- Role: Permanent
About the Company
Lawrence Harvey is a specialist IT recruiter, operating across 8 offices globally. We have several other Service Desk vacancies so please get in touch.
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