Client Server
Application Support Engineer / Consultant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Application Support Engineer / Consultant London to £50k
Are you a technically minded client facing Application Support Engineer professional who enjoys working directly with customers, solving complex technical problems and influencing product development?
You could be progressing your career at a fast-growing technology company that is transforming global energy markets with AI powered trading and market intelligence solutions.
As an Application Support Engineer, you'll become the trusted technical advisor to some of the world's leading energy trading firms and brokers, helping them maximise the value of innovative trading technology. Sitting at the intersection of technology, trading and customer success, you'll work closely with clients as well as Product and Engineering teams to deliver exceptional technical support, seamless integrations and continuous platform improvements.
You'll own the technical relationship throughout the customer lifecycle, ensuring client environments remain reliable, high performing and aligned with their business objectives. From investigating complex technical issues and coordinating incident resolution through to delivering onboarding, product training and workflow optimisation, you'll play a pivotal role in customer success.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You'll also partner with the commercial team during pre-sales engagements, advising on technical feasibility, integration requirements and implementation planning. As the voice of the customer, you'll translate real-world trading workflows into valuable product insights, helping to shape the future direction of the platform.
Location:
You'll join colleagues in the London office with flexibility to work from home once a week.
About you:
- You have experience in a similar technical, client facing, role such as Application Support, Technical Support, Solutions Consultant, Technical Account Manager
- You have strong troubleshooting and problem solving skills with the ability to investigate complex technical issues
- You have excellent communication and stakeholder management skills, comfortable working with both technical and business stakeholders
- You have good commercial awareness and the ability to build trusted relationships with customers
- You have a strong interest in AI and its commercial uses, likely to have your own projects and tools
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What's in it for you:
As an Application Support Engineer / Consultant you will receive a competitive package:
- Competitive base salary to £50k
- Stock options
- 25 days holiday
- Pension
- Professional training programmes
- Diverse culture
- Excellent career growth opportunities as the company scales
Apply now to find out more about this Application Support Engineer / Consultant opportunity.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location