Leo Technology
Application Support Engineer
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Role: Application Support Engineer / Developer
Salary: £55,000 - £65,000 Per Annum
Location: Hybrid (Central London)
The Opportunity:
Our client, a leading organisation specialising in medical imaging technology and clinical research, is looking for a Developer to join its growing technology team.
This is a varied position that combines software development with platform / application support, offering the opportunity to work on both a well-established legacy platform and a modern cloud-based application used to support global clinical trials.
The role centers around the company's core platform, and providing high-level application support in a production environment. Rather than being a purely development-focused role, you'll play a key part in ensuring the reliability and ongoing evolution of business-critical platforms. You'll work closely with developers, technical teams and stakeholders to troubleshoot complex issues, deliver new functionality and help shape the future of the organisation's technology landscape.
This role would suit someone who enjoys solving technical problems, working across multiple technologies and balancing day-to-day platform support with longer-term development projects.
Key Responsibilities:
Platform Support & Maintenance
- Provide end-to-end support for both legacy and modern clinical imaging platforms
- Manage and prioritise technical support requests, ensuring issues are resolved efficiently
- Troubleshoot complex application and infrastructure issues across multiple environments
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Software Development & Continuous Improvement
- Develop and maintain scripts to support platform configuration and data management
- Contribute to feature development across both legacy and cloud-based applications
- Identify opportunities to improve existing workflows, processes and system performance
Cross-Functional Collaboration
- Work closely with development teams to interpret and implement new technical requirements
- Act as a technical point of contact for developers, testers and wider internal teams
- Promote knowledge sharing and software development best practices across the business
Documentation & Technical Standards
- Produce and maintain clear technical documentation
- Support the ongoing evolution of development standards and internal processes
What We're Looking For:
Essential Experience:
- Degree in Computer Science or related discipline
- In-depth experience working within Linux / Unix environments
- Strong scripting experience using Bash and/or Python
- Experience working with SQL databases
- Understanding of object-oriented programming principles
- Proven experience troubleshooting complex technical issues within production environments
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills and the ability to work with both technical and non-technical stakeholders
Desirable:
- Commercial experience with Java and/or C#
- Experience working with Microsoft Azure
- Knowledge of Docker, Kubernetes and Azure DevOps
- Experience using Git for source control
- Front-end development experience, ideally with React
- Understanding of Agile software development methodologies
- Experience working with medical imaging technologies or DICOM standards
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If you're a Software Engineer, Developer or Application/Platform Support Engineer with a passion for solving complex technical challenges and are looking for a varied role that combines platform support with software development, we'd love to hear from you.
Important Notice:
We are expecting a high volume of applications for this role and while we do our best to respond to as many applicants as we can, it isn't always possible to get back to everyone. With this in mind, if you've not heard from a member of our team within 2 weeks of submitting your CV, please assume that your application has not been successful on this occasion.
Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply.
Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website.
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