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Application Support Lead

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Responsible to:
Applications Portfolio Manager – Enterprise Applications
Key relationships/Functional links with:
Internal:
- Executive Directors
- Directors
- Service Group Managers
- Other staff across the Council as appropriate, mainly key users of Oracle Cloud in HR and Payroll
External:
- 3rd party suppliers currently working with the Council
- Other IT suppliers
- Government departments
- Other Public Sector organisations
Main Responsibilities and job activities:
- Investigating complex Oracle HCM incidents raised by business users through to fix and resolution.
- Managing system developments and changes from specification through to implementation.
- Overseeing Oracle Cloud quarterly updates, testing and other essential maintenance.
- Coordinating feeder system integrations into Oracle Cloud within the PaaS solution.
- Working in collaboration with the 3rd party technical support provider.
- Providing advice and guidance to stakeholders on best use of Oracle Cloud.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Experience and skills required:
- Experience of leading on the technical management of Oracle Cloud HCM modules including Core HR, Payroll, Absence Management, Time and Labor, ORC, BIP Publisher.
- Experience of maintaining and configuring Oracle Cloud HCM modules to meet business requirements and troubleshoot and fix issues.
- Experience of using service desk systems to manage user queries through to resolution.
- Experience of change management processes, systems configuration and testing techniques.
- Knowledge and understanding of Local Authority IT functions and requirements.
- Excellent written and verbal communication skills. Ability to communicate at all levels with clients, colleagues, partners and external organisations.


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General information:
- The post holder will be required to comply with organisation’s policies and procedures.
- The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation’s premises nor in any vehicle used on organisation business.
- This Job Description covers the main duties and responsibilities of the job and will be subject to review and amendment, in consultation with the post holder, to meet the changing needs of the organisation.
- Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.
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