British Transport Police
Applications Specialist
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Job Introduction
Salary: Up to £54487.09 per annum (£43,527.51 basic salary, plus up to £6345.97 SFIA Supplement non-contractual non-pensionable allowance and £4613.61 London Allowance)
Contract Type: Permanent
Location: Force Headquarters - London
Type of Working Arrangement: Blended approach of home and office-working is available
Hours: 37 hours per week
British Transport Police (BTP) is the national police force for the rail network throughout Great Britain. We are the ‘Guardians of the Railway,’ putting passenger safety at the heart of what we do. Our values are simply: We Care, We Do the Right Thing, We Strive to Be Better Every Day, We Are One BTP, and We Are Proud to Protect. Join us and help create an environment where we can all be our best every day.
The Opportunity
Are you looking for your next exciting career move? British Transport Police have an excellent opportunity for an Applications Specialist to join the Technology Department. As an Applications Specialist with BTP, you will provide 2nd and 3rd line technical support, maintenance and ongoing improvement for assigned business applications, ensuring critical systems remain operational while supporting upgrades, enhancements and new technology implementations.
What You'll Be Doing
- Providing 2nd and 3rd line technical support and maintenance for assigned production business applications.
- Investigating and resolving application incidents and service requests while monitoring system performance.
- Supporting business application projects, including upgrades, decommissioning activities and implementation of new systems.
- Collaborating with solution architects, database administrators, cyber security specialists and third-party suppliers to deliver effective application support.
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What You'll Bring To The Team
- Experience in an analytical applications role, supporting core business applications within a 24x7 environment.
- Experience of application management tools and techniques and working across multiple technical teams.
- Strong communication, stakeholder management and problem-solving skills, with experience of application administration and support.
- ITIL Foundation accreditation (or higher) and HND level education or equivalent experience.
What We Offer
- 28 days annual leave plus bank holidays, increasing to 30 days after 5 years.
- Family-friendly policies, including up to 26 weeks paid maternity and adoption leave.
- Bespoke benefits platform and Blue Light Card access.
- Salary sacrifice options for cycles, home technology, gym membership, and electric vehicles.
- Interest-free annual rail season ticket loan after 6 months.
- Access to the Transport Benevolent Fund for health, welfare, and financial support.
- Development opportunities, including fully funded apprenticeships.
- Excellent Pension scheme: We offer the BTP GPP Police Staff Pension Scheme, administered by Royal London.
Additional Information
Further information about this vacancy can be found in the attached job description.
Vetting: Successful applicants will be required to pass Management Vetting and Security Clearance (SC) (5 years minimum UK residency required), including a full background and financial disclosure.
Medical: We'll ask for relevant health and medical history details to support employee wellbeing.
References: We'll ask for references to cover the past 5 years.
Applications will be via an up-to-date CV and online application form, as part of this application please outline how your skills and experience demonstrate your suitability for the role. AI can be a useful tool to spark ideas or help you organise your thoughts, but when it comes to your application, we want to hear from you, not an algorithm. What truly stands out to us are genuine stories, personal insights and the experiences that have shaped who you are. Authenticity matters - it helps us understand your motivations, your strengths and how you’ll contribute to our team. So, use AI if it helps you get started, but let your own voice lead the way.
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Completed applications must be submitted by 11.59pm, Wednesday 5th August 2026
Inclusion & Diversity
We are committed to building a workforce where everyone feels they belong.
We welcome applications from people of all backgrounds, identities and lived experiences. Diversity strengthens our teams, improves our services and helps us better represent and support the communities we serve.
We are proud to be an inclusive employer and strive to create a workplace that is fair, respectful and accessible to all. We actively work to challenge discrimination, remove barriers and ensure equity throughout our recruitment and employment practices.
If you need any reasonable adjustments during the recruitment or selection process, please let us know - we are happy to support you. Your talent, your potential, and your unique perspective matter here.
Join Us: Ready to take the next step in your career? At BTP, you'll have the opportunity to grow, make a real impact, and be part of something extraordinary.
For further information, please contact our Resourcing Team - RecruitmentTeam@btp.police.uk.
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