JLL
Applied Research & Innovation Specialist
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Applied Research & Innovation Specialist
Researcher – Global Insight Team
Location: On-site – London, GBR
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We’re committed to hiring the best talent and empowering them to thrive, grow meaningful careers, and find a place where they belong.
About the Research & Development (R&D) Role
At JLL Research & Development (R&D), we drive the structured exploration and creation of new ideas, processes, technologies, and solutions to advance the future of real estate and property services. Our work addresses market trends, client needs, and emerging technologies, ensuring JLL leads – rather than follows – industry evolution.
As part of the Global Insight team, we’re responsible for the ‘Future Vision’ research program, where we publish foresight and scenario-driven insights to shape the real estate landscape.
The Job
We seek a researcher who thrives at the intersection of science and design, with a passion for innovation. Your role will involve:
- Designing experiments and leading research studies with JLL employees, clients, and partners
- Publishing JLL research papers, peer-reviewed journal articles, and translating findings into practical frameworks, tools, and intellectual property that enhance JLL’s capabilities
- Collaborating with R&D program management and business line leadership to validate insights and business model assumptions with clients
- Reporting to the Global Head of R&D and Partnerships
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About You
You embody the "hybrid mind" – curious, analytical, yet design-led, with:
- Scientific rigor (quantitative methods, problem-solving, data-driven thinking)
- Design-savvy storytelling (qualitative research, user-focused insights, creative communication)
- Proficiency in multimedia formats (video, podcasting) and presenting complex findings to C-level executives
- Experience with scientific research reports and academic publishing (a plus)
Requirements for the Role
1. Problem Framing & Research Design
You can:
- Define complex organisational challenges and translate them into clear research questions, hypotheses, and experimentation frameworks
2. Critical Thinking & Analytical Reasoning
You skillfully:
- Evaluate claims, test assumptions, and synthesise insights from multiple data sources
3. Systems Thinking
You understand and model the interplay between people, technology, processes, environments, and organisational systems
4. Insight Generation & Sensemaking
You convert vast amounts of information into meaningful strategic direction
5. AI & Technology Orchestration
You leverage emerging technologies (including AI) to:
- Enhance research, analysis, and innovation as a force multiplier
6. Learning Agility & Intellectual Curiosity
You demonstrate a relentless drive to:
- Learn, explore, and adopt emerging ideas
What You’ll Do
Core Responsibilities
- Design & Execute Research:
- Conduct literature reviews, design, and manage end-to-end primary studies (recruitment to analysis)
- Lead external research with clients, managing ethics approvals, consent forms, and IP agreements
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Analyse & Synthesise:
- Perform statistical and qualitative analysis to generate clear, visualised insights
- Use AI-assisted techniques responsibly for data coding, literature reviews, and hypothesis development
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Publish & Disseminate:
- Author JLL research papers and academic articles
- Translate findings into accessible formats (e.g., frameworks, tools, assessments) for both academic and business audiences
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Collaborate & Deliver:
- Work across global teams and external partners to support R&D programs
- Manage timelines while ensuring data ethics, privacy, and regulatory compliance
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Build Impact & Capability:
- Develop internal resources and repeatable protocols to scale evidence-based practices
Location
- On-site, London, GBR
Why this role matters At JLL, your contributions will shape a brighter future—one where innovation in real estate drives smarter, more sustainable change.
"Own your success. We give you the tools.
JLL." Find out more about the future of real estate at JLL →
For more on privacy and accessibility:
- Candidate Privacy Statement
- Reasonable accommodations: Email HRSCLeaves@jll.com
- Internal candidates: Apply via the Internal Career Site
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