Ion High Performance Health by Dino Ermogenous
Appointment Setter
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Appointment Setter
Appointment Setter – Full-Time Remote Role
Company: Ion High Performance Health by Dino Ermogenous
About the Company
Ion High Performance Health by Dino Ermogenous is a science-based health and longevity program designed for executives and entrepreneurs. The company combines evidence-driven strategies to enhance physical well-being and sustainable energy, resilience, and long-term vitality.
Our team operates in a collaborative, results-focused environment, prioritising client outcomes and staying current with cutting-edge health methodologies.
The Role
The Appointment Setter is a full-time remote role responsible for:
- Outbound and inbound client engagement via phone, email, and messaging.
- Qualifying leads based on predefined criteria.
- Scheduling calls or consultations for the programme.
- Managing the appointment calendar, adjusting for multiple time zones where required.
- Supporting lead nurturing, responding to inquiries, and maintaining a client-centred approach.
A strong foundation in appointment scheduling, lead generation, and customer service is essential. Experience in sales support, inside sales, or client outreach is highly beneficial.
Key Responsibilities
- Outreach & Qualification:
- Initiate conversations via phone, email, and digital messaging.
- Follow structured scripts while building rapport with prospects.
- Apply predefined criteria to assess eligibility for the programme.
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Communication & CRM Management:
- Efficiently log all interactions in CRM/lead-tracking systems.
- Respond professionally to client queries and complaints.
- Coordinate seamlessly with coaches or program leads for smooth handoffs.
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Calendar & Operations Support:
- Organise client meetings across global time zones.
- Schedule hires and follow-ups, ensuring no gaps in conversion.
- Update nurture sequences for leads based on engagement data.
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Collaboration & Performance:
- Align with the team to optimise conversion rates and workflow efficiency.
- Track and meet daily/weekly performance metrics.
- Contribute feedback to refine outreach strategies.
Requirements
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Appointment & Lead Generation:
- Proven experience in scheduling appointments, including managing multi-time zone visibility.
- Familiarity with outbound sales methodologies and lead nurturing pipelines.
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Communication & Soft Skills:
- Excellent oral and written communication in a client-facing role.
- Ability to present professional courtesy while balancing assertiveness.
- Comfortable adapting communication styles to executive, entrepreneur, or healthcare curios.
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Technical & Organisational Skills:
- Experience using CRM systems (e.g., HubSpot, Salesforce) and schedule sync tools (e.g., Calendly).
- Basic proficiency in office software (e.g., Microsoft Teams/Excel).
- Quick learner—able to master new digital tools efficiently.
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Attitudinal Fit:
- Self-motivated, able to work independently in a remote environment.
- Committed to results-driven accountability with clear KPIs.
- Bryan preference/unlimited holiday notwithstanding, reliable attendance is critical—role expects employees to be available during core hours.
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Work Environment:
- Stable WiFi connection and a quiet, professional workspace for calls.
Bonus (Not Mandatory)
- Interest in wiguiness-wise health-, wellness-, or neuro/energy-performance strategies.
- Prior experience working with executive/entrepreneurial clientele.
About the Company Recap Ion High Performance Health is a leading authority in promoting elite health sustainably. We align cutting-edge science with lifestyle transformation, ensuring outcomes that remain fit for longevity. The Appointment Setter gives you an opportunity to thrive while making a tangible difference in clients’ lives, surrounded by team members as dedicated to excellence as you are.
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