Eco Systems Group Ltd
Appointment Setters
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About Eco Systems Group
Eco Systems Group is a bespoke energy-saving and insulation provider for commercial and residential properties.
We work in partnership with private consumers, social housing organisations, local authorities, and energy companies supporting the government’s carbon-neutral initiative via the Great British Insulation Scheme (GBIS).
This grant scheme provides a financial contribution to qualifying customers and helps to increase the energy efficiency of their properties and reduces the cost of ever-rising energy bills.
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Role Overview
We are seeking 2 additional appointment setters to support customers through the grant award and installation processes by understanding their needs, qualifying suitability to be awarded grants, booking surveyor and assessor visits, and managing the full lifecycle through to install completion.
Key Responsibilities
- Understand customer needs
- Qualify suitability for grants
- Book surveyor and assessor visits
- Manage the full lifecycle from start to install completion
Key Requirements
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- Have the ability to adopt a sales through customer service approach
- Possess a key eye for detail
- Be highly organised, efficient, and driven to generate results
- Demonstrate a customer-first attitude
- Be IT literate (bespoke systems training will be provided)
- Have an excellent telephone manner
- Ideally have experience in a telephone-based role; preferably B2C
Immediate Starters
We are looking for immediate starters, so please apply now with your up-to-date CV.
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